Guest Relations Specialist
1 week ago
We are seeking a highly skilled and dedicated Guest Relations Specialist to join our team at Dusit Doha Hotel | Dusit Hotel & Suites - Doha. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.
Key Responsibilities- Welcoming and assisting guests in the lobby area, providing personalized service and ensuring their needs are met.
- Processing check-in and check-out procedures, including handling room assignments, key card issuance, and resolving any issues that may arise.
- Providing information and assistance to guests regarding hotel facilities, services, and local attractions.
- Handling guest feedback and complaints in a professional and courteous manner, escalating issues to management as necessary.
- Maintaining accurate records of guest interactions and preferences.
- Bachelor's degree in Hotel Management or related field.
- Minimum 5 years of experience in Front Office operations, with a focus on guest relations and service excellence.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Possess a strong understanding of hotel operations and systems, including property management software.
- Demonstrate a passion for delivering exceptional guest experiences and exceeding customer expectations.
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Guest Relations Lead
2 days ago
Cebu City, Central Visayas, Philippines Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full timeJob OverviewDusit Doha Hotel | Dusit Hotel & Suites - Doha seeks an experienced Guest Relations Lead to join our team. The successful candidate will be responsible for overseeing the Guest Relations Section, ensuring that guests receive exceptional service and have a memorable stay.Key Responsibilities:Develop and implement strategies to improve Guest...
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Guest Experience Executive
1 week ago
Cebu City, Central Visayas, Philippines Holiday Inn Cebu City Full timeWe are seeking a Guest Experience Executive to join our team at Holiday Inn Cebu City. The successful candidate will be responsible for delivering exceptional customer service to our guests.The ideal candidate will have a bachelor's degree in Hospitality or Business Administration and 2-3 years of experience in hotel sales or a related field. They must have...
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Guest Services Coordinator
5 days ago
Cebu City, Central Visayas, Philippines Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full timeKey ResponsibilitiesFront Office Operations: Ensure that all front office activities are carried out in accordance with established standards and procedures, including check-in, check-out, and room allocation.Dusit Club Coordination: Coordinate the activities of the Dusit Club, including managing the club's operations, supervising staff, and maintaining high...
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Front Office Supervisor
2 days ago
Cebu City, Central Visayas, Philippines Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full timeJob DescriptionThe Front Office Supervisor - Guest Experience will be responsible for ensuring that guests receive exceptional service and have a memorable stay at Dusit Doha Hotel | Dusit Hotel & Suites - Doha. This role involves being the first point of contact for guests, handling check-ins and check-outs, and addressing any issues or concerns they may...
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Guest Experience Associate
2 weeks ago
Cebu City, Central Visayas, Philippines Flashpoint Venture Capital Group Full timeJob DescriptionThe Customer Experience Specialist plays a vital role in ensuring the satisfaction of our guests. Key responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities.To excel in this position, you should be an excellent communicator with strong interpersonal skills,...
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Guest Services Manager
4 days ago
Lapu-Lapu City, Central Visayas, Philippines Filinvest Development Corporation Full timeFILINVEST COMPANY: CRIMSON RESORT & SPA MACTANJOB SUMMARY:In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the Guest Services Manager, assist in managing Guest Services, ensuring guest satisfaction by providing personalized service in the most courteous...
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Guest Experience Enhancement Coordinator
4 days ago
Cebu City, Central Visayas, Philippines Maayo Leisure Group Full timeJoin Our Team:We are a hospitality company dedicated to delivering exceptional guest experiences. Our goal is to create a work environment that fosters personal and professional growth, while promoting a culture of excellence and customer satisfaction.Job Description:We are seeking a highly skilled Guest Experience Enhancement Coordinator to join our team....
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Payroll Specialist
2 days ago
Cebu City, Central Visayas, Philippines Universal Hotels and Resorts, Inc. Full timeJob Title: Payroll SpecialistWe are seeking a highly skilled Payroll Specialist to join our team at Universal Hotels and Resorts, Inc. As a Payroll Specialist, you will be responsible for handling Timekeeping, checking on adjustments and logs of employees, assigned on TPM billings, counterchecking on rates and computation, and Month-end accruals for TPM.Key...
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Guest Services Manager
3 weeks ago
Iloilo City, Western Visayas, Philippines Citadines Amigo Iloilo Full time6 days ago Be among the first 25 applicantsDirect message the job poster from Citadines Amigo IloiloPeople and Culture Executive @ The Ascott LimitedCompany DescriptionEnter company details here.Role DescriptionThis is a full-time on-site role for a Guest Services Manager at Citadines Amigo Iloilo. The Guest Services Manager will be responsible for...
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Customer Experience Champion
1 week ago
Cebu City, Central Visayas, Philippines Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full timeRole OverviewWe are seeking a highly skilled and dedicated Guest Relations Specialist to join our team at Dusit Doha Hotel | Dusit Hotel & Suites - Doha. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesEnsure seamless...
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Guest Experience Ambassador
2 weeks ago
Angeles City, Central Luzon, Philippines Allegiant Manpower Group Solutions Inc. Full timeJob Description">As a Front Office Associate, you will play a critical role in providing exceptional customer experiences for our guests. Your primary responsibilities will include:">">Responding to customer inquiries and resolving issues in a timely and professional manner">Providing personalized support to guests and helping them navigate our...
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Event Coordinator Specialist
1 week ago
Cebu City, Central Visayas, Philippines The Abaca Group Full timeAbout the RoleThe Abaca Group is looking for a talented Event Coordinator Specialist to join our team. In this role, you will be responsible for coordinating and managing logistics for our Island Lunch Tour and Sunset Cruise.Responsibilities:Coordinate and manage logistics for island lunch tours and sunset cruises.Develop and maintain strong relationships...
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Cebu City, Central Visayas, Philippines BE Hotels & Resorts (Enrison Land, Inc.) Full time**Recruitment and Employee Relations Specialist**We are seeking an experienced Recruitment and Employee Relations Specialist to join our team. The successful candidate will be responsible for managing all aspects of recruitment and employee relations, including sourcing, screening, interviewing, and onboarding.The ideal candidate will have at least 3 years...
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Public Relations Specialist
3 days ago
Cebu City, Central Visayas, Philippines Carnivore Style Full timeCarnivore Style – Your #1 Resource On All Things Meat-Related – is looking for a Public Relations SpecialistJoin us – salary ranges from $1,000 to $3,500 per month, plus other perks and benefits. better to directly send your application letter to our Career's page by searching on google "Carnivore Style" and check out our online community of meat...
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Guest Service Supervisor
4 weeks ago
Bacolod City, Western Visayas, Philippines SM Retail Full timeJob Function: Responsible for managing the daily operations of the Prestige Lounge. Responsibilities Handle customer complaints elevated or not handlecasd by Guest Services Representatives Prepare and submit daily, weekly and monthly operations reports Manage operational expense and monitor inventory of supplies Lead development of the team Qualifications:...
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Client Relations Specialist
2 days ago
Cebu City, Central Visayas, Philippines Cognizant Technology Solutions Philippines Inc. Full timeCognizant Technology Solutions Philippines Inc. is a trusted partner for businesses looking to improve their operations and drive growth.We offer a range of services and solutions designed to help clients succeed in the digital age.Job Description:This role involves working as a Client Relations Specialist, providing exceptional customer service support to...
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Client Relations Specialist
5 days ago
Cebu City, Central Visayas, Philippines NEWCORE INDUSTRIES INTERNATIONAL, INC Full timeWe are looking for a Client Relations Specialist to join our team at NEWCORE INDUSTRIES INTERNATIONAL, INC. This role offers a unique opportunity to work with a dynamic company that values innovation and excellence.About the RoleThe successful candidate will have a strong understanding of the construction market or industry and excellent communication...
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Public Relations Specialist
13 hours ago
Cebu City, Central Visayas, Philippines OfficePartners360 Full timeWe are seeking a talented and versatile Public Relations Specialist to join our team at OfficePartners360. The ideal candidate will be responsible for managing internal communications, creating compelling content for PR and awards submissions, and leading communication efforts for Corporate Social Responsibility (CSR) initiatives.Key Responsibilities:Draft...
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Tenant Relations Specialist
1 week ago
Cebu City, Central Visayas, Philippines Rudy Boarding House Full timeRudy Boarding House seeks a talented Tenant Relations Specialist to manage our relationships with current and potential tenants. The ideal candidate will have excellent communication skills, the ability to multitask, and a strong focus on customer satisfaction.Key Responsibilities:Develop and maintain positive relationships with current and potential...
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Guest Service Supervisor
7 days ago
Bacolod City, Western Visayas, Philippines SM Retail Full timeJob Function: Responsible for managing the daily operations of the Prestige Lounge. Responsibilities Handle customer complaints elevated or not handlecasd by Guest Services Representatives Prepare and submit daily, weekly and monthly operations reports Manage operational expense and monitor inventory of supplies Lead development of the team Qualifications:...