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Operations Manager

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San Fernando, Ilocos, Philippines beBeeOperations Full time ₱250,000 - ₱450,000
Job Overview

This role involves overseeing site operations to ensure excellent customer satisfaction and meeting AppleCare Service Excellence goals. The incumbent will be responsible for leading the team, identifying potential issues before they occur, implementing company policies, and auditing daily performance.

Key Responsibilities
  • Oversee site operations to maintain high standards of service quality.
  • Provide leadership and guidance to the site team.
  • Identify potential issues and implement corrective actions.
  • Audit daily performance and provide regular reports to management.

Requirements
  • College Graduate in a business or computer-related field.
  • At least 2 years of experience in retail, customer service, or BPO.
  • Leadership experience of at least 1 year.

Benefits

This role offers opportunities for career growth and development within the organization.