Highly Skilled Payment Operations Specialist Wanted

3 days ago

Manila, National Capital Region, Philippines beBeepaymentoperations Full time ₱4,000 - ₱6,000
About This Role

We are seeking a highly skilled and detail-oriented Payment Operations Specialist to join our team. The successful candidate will be responsible for ensuring seamless payment operations, from onboarding to reconciliation, and issue resolution.

This role involves collaborating closely with internal teams, clients, and external payment partners to guarantee accuracy, efficiency, and reliability in our payment processes.

About Our Team

We are a leading provider of full-stack payments infrastructure solutions for growing businesses in APAC. Headquartered in Singapore and regulated by central banks across Southeast Asia, we enable over 20,000 SMBs to accept online and in-person payments through local methods that their customers trust.

Key Responsibilities:
  • Payment Method Onboarding: Process payment method applications, conduct initial screening, and submit documentation to payment partners for approval.
  • Client Coordination: Communicate with clients regarding application status, rejections, and reapplications to ensure a smooth onboarding process.
  • Transaction Reconciliation: Perform regular reconciliation to verify that all transactions are accurately recorded and aligned with reports from payment partners.
  • Issue Resolution & Adhoc Tasks: Support day-to-day payment operations by investigating and resolving issues such as missing payments, failed payouts, and discrepancies. Coordinate with both payment partners and clients to drive timely resolutions.
  • Process Improvement: Identify opportunities to streamline workflows and enhance operational efficiency within payment operations.
Requirements:
  • Bachelor's degree in Finance, Business, or related field (or equivalent work experience).
  • Prior experience in payment operations, treasury, or financial operations is an advantage.
  • Strong attention to detail and analytical skills with the ability to reconcile large sets of data.
  • Excellent communication skills to coordinate effectively with clients and external partners.
  • Proactive problem-solving attitude and ability to manage multiple priorities.
What We Offer:
  • Opportunities to grow and take ownership of end-to-end payment processes.
  • Collaborative work environment with cross-functional team support.

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