Service Desk Expert

We are looking for a highly skilled and experienced Senior Service Desk Analyst to join our team at Jardine Service Centre Philippines.The ideal candidate will have a strong background in IT support, excellent communication skills, and the ability to work independently with minimal supervision.Key Skills and Qualifications4+ years of experience in IT support...

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

HR Network Inc is seeking an IT Service Desk Professional to join our team. As a key member of our IT department, you will play a critical role in providing technical support services to our customers.Job OverviewIn this role, you will be responsible for:Providing technical support to customers via phone, email, and other communication...

Neksjob is committed to delivering outstanding customer service, and we're seeking a Help Desk Expert to join our team.About the PositionAs a Help Desk Expert, you'll be the first point of contact for our customers, responding to their inquiries, resolving issues, and providing information about our products and services.Your responsibilities will include...

Service Desk Manager - Up to 120K - Makati HybridThe Service Desk Manager is responsible for leading and managing a 24/7 service desk team to ensure the delivery of high-quality technical support to our organization and its customers.This role involves overseeing day-to-day operations, optimizing processes, and fostering a customer-centric culture within the...

Overview:We are H2 Software Consulting Services Inc., a dynamic and growing company that provides innovative software solutions to our clients. We are currently seeking a skilled IT Service Desk Team Lead to join our team and help us deliver exceptional customer service.This is an exciting opportunity for a motivated and experienced professional to take on a...

Job Description: As a Team Lead at TASQ, you will be responsible for managing a team of 20 FTEs in the IT Service Desk. Key responsibilities include providing expert-level troubleshooting support for O365, VPN, Skype, Printer, Active Directory, and MS Office.

Neksjob Corporation is looking for a Service Desk Specialist to join our team. The Service Desk Specialist will be responsible for providing technical support to customers and resolving issues in a timely and professional manner.Key Responsibilities:Provide technical support to customers via phone, email, or chatResolve customer complaints and issues in a...

Job Overview:H2 Software Consulting Services Inc. is seeking a highly skilled IT Service Desk Shift Lead to oversee the IT Service Desk team. This role requires strong leadership and technical skills to ensure timely, effective solutions for customers.

Job Description:H2 Software Consulting Services Inc. seeks a Technical Service Desk Supervisor to oversee the IT Service Desk team and ensure timely delivery of high-quality services.Key Responsibilities:Manage and coordinate the IT Service Desk team to meet service level targets and resolve customer issues efficiently.Develop and implement policies and...

**Job Summary:** IT Service Desk ProfessionalHunters Hub Incorporated is seeking an experienced IT Service Desk Professional to join our team. In this role, you will be responsible for providing technical support to our clients and ensuring their IT needs are met.About the Team:We are a dynamic team of IT professionals who are passionate about delivering...

Key Responsibilities:- Supervise and support the IT Service Desk team in delivering timely, effective solutions.- Monitor ticket queues, assign tasks, and ensure SLAs are met.- Provide guidance and training to team members to enhance performance and customer service.- Analyze metrics to identify trends and recommend improvements in processes and...

Job SummaryService Desk AgentWe are seeking a highly skilled Service Desk Agent to join our team. The successful candidate will possess excellent communication skills, be able to work well under pressure, and have a strong understanding of technical issues.The role involves:Providing technical support to customers via phone, email, or chatAnalyzing complex...

Job DescriptionKey Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

Job OverviewAIA Philippines is seeking a highly skilled and experienced IT Service Desk Analyst to lead the coordination and response to all incidents and service requests pertaining to Group and Local BU data centre management and cloud managed services.

URGENT HIRING FOR IT SERVICE DESK INITIAL & FINAL VIRTUAL PROCESS ONLY NO ASSESSMENT START ASAPSITE AVAILABLE (WORK ONSITE):ETON CENTRIS, QUEZON CITYPOSITION: IT SERVICE DESK (L1 & L2 AVAILABLE)JOB DESCRIPTION:Basic Active Directory knowledge. Creating user accounts, resetting passwords, creating groups, etc.Log all calls in the Service Desk ticketing tools...

Job DescriptionKey Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

**Job Title:** Help Desk ExpertWe are seeking a highly skilled Help Desk Expert to join our team at MicroSourcing. As a key member of our technical support team, you will be responsible for providing expert-level assistance and support to clients with computer systems, software, and hardware issues.Key Responsibilities:Provide technical assistance and...

Recruitment Hub by M and J Solutions Provider Inc.NegotiableOn-site - Makati 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionOverview of the Role:• Assist customers via calls and provide appropriate and timely resolution to concerns or queries following client's SOPs thereby ensuring customer satisfaction.• Acts as the first line Service Desk POC...

Requirements:Experience in a service desk or technical support roleStrong problem-solving and communication skillsKnowledge of ITIL framework and ticketing systemsFamiliarity with Windows, Mac OS, and common office applicationsAbility to work effectively in a fast-paced environment