Operational Business Manager

18 hours ago

Cavite City, Calabarzon, Philippines beBeeLeadership Full time $60,000 - $80,000

Job Overview:

We are seeking a skilled operational leader to manage our Leads Department. The ideal candidate will be responsible for overseeing workflow execution, team coordination, and administrative functions.

Key Responsibilities:

  • Department Workflow Management
  • Oversight of daily operations to ensure timely completion of assigned tasks.
  • Maintenance and implementation of operational SOPs for task execution and campaign support.
  • Project management tool monitoring and updating to track ongoing activities and deadlines.
  • Identification and resolution of blockers delaying task execution.
  • Team Leadership Oversight
  • Supervision and mentorship of Leads team members, including Leads Team Leaders, Coordinators, and Assistants.
  • Assignment of daily workloads, monitoring completion rates, and tracking attendance.
  • Onboarding and training of new team members.
  • Performance check-ins and submission of evaluations to HR as required.
  • Cross-Department Coordination
  • Collaboration with Social Media, Content, and Chat teams to ensure timely task handoffs.
  • Facilitation of communication flow between departments for campaign-related deliverables.
  • Administrative Oversight Reporting
  • Verification of payroll data such as attendance, deliverable completion, and daily check-ins.
  • Maintenance of department calendars, trackers, and communication logs.
  • Weekly operations updates and reporting on team task completion rates.
  • Ensurance of compliance with internal SOPs, security protocols, and documentation practices.

Requirements:

  • At least 3–5 years in a managerial role, preferably in lead generation, digital marketing, or operations.
  • Previous experience managing a remote team, especially in a digital or marketing setting.
  • Experience working cross-functionally with marketing, content, and executive teams.
  • Familiarity with lead generation and campaign-based workflows is beneficial.
  • Technical Requirements:
  • Reliable internet connection and power backup.
  • Able to work during EST business hours.

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