End-User Technical Support
4 days ago
The Business Partner Services capability plays a vital role in managing and enhancing the service experience, maintaining strong relationships, making sure services are in-control and meeting or exceeding service level commitments in the Business as Usual and in case of Service Changes.
Your Key Responsibilities- Supporting users in the COO Finance when using ESM ServiceNow ticketing functionality.
- Being an active member of the ESM Guild to improve the developing ESM functionality.
- Onboarding and supporting (new) teams in using ESM ticketing.
- Coaching teams in picking up tickets according to support standards and using ESM.
- Developing dashboards in ServiceNow to monitor progress, usage and for data analysis.
- Ensuring documentation such as work instructions, manuals and process flows.
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IT End User Support
1 week ago
Manila, National Capital Region, Philippines R1 RCM PHILIPPINES, INC. Full timeThis position will require you to have a strong IT background, be a self-starter and meet established timelines with minimal oversight to be successful. Also, the desired candidate will be detail and task oriented while at the same time capable of seeing the broader picture.Responsibilities:Oversee IT support team across a highly matrixed team that...
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End-User Technical Assistance Expert
3 days ago
Manila, National Capital Region, Philippines Adventus Pte Ltd Full timeJob Description:The IT Helpdesk Engineer at Adventus Pte Ltd is responsible for delivering high-quality technical support services to our clients. This includes providing on-site and/or remote technical assistance, deploying and maintaining client computer systems, and ensuring efficient IT operations.Key Accountabilities:Provide technical support to...
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End User Technology Sales Specialist
1 day ago
Manila, National Capital Region, Philippines Schneider Electric Gruppe Full timeSchneider Electric Gruppe OverviewGreat People make Schneider Electric a great company. Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?The RoleWe are recruiting and interviewing for an End User Business Development...
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End-User Computing Specialist
4 days ago
Manila, National Capital Region, Philippines Esevel Pte Ltd Full timeEsevel Manila, National Capital Region, PhilippinesJob OverviewWe are seeking an experienced IT End-User Computing Engineer to join our team at Esevel Pte Ltd. This role will be responsible for managing the life cycle of all service-raised incidents and service requests while ensuring adherence to the ticket SLAs and highest level of customer...
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Technical Support Professional
1 day ago
Manila, National Capital Region, Philippines SafetyCulture Full timeJob DescriptionSafetyCulture is seeking a skilled Technical Support Professional to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems.Key ResponsibilitiesProvide technical support to end-users via...
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Technical Support Specialist II
2 days ago
Manila, National Capital Region, Philippines POLYSERVE PHILIPPINES INC. on behalf of POLYSERVE PHILIPPINES INC. Full timeJob Summary:We are seeking a skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing excellent technical assistance to end-users.You will work closely with our IT team to troubleshoot and resolve software, hardware, and network issues.You will conduct initial assessments of issues and...
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IT End-User Computing Engineer
4 days ago
Manila, National Capital Region, Philippines Esevel Pte Ltd Full timeEsevel Manila, National Capital Region, PhilippinesJoin or sign in to find your next jobJoin to apply for the IT End-User Computing Engineer role at Esevel1 day ago Be among the first 25 applicantsOpportunity in a company with a solid track record of performanceRemote friendly work cultureRapid career advancement with opportunities to learnCompetitive salary...
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Technical Support Specialist
7 days ago
Manila, National Capital Region, Philippines GPC Philippines Corporation Full time**Job Overview**GPC Philippines Corporation is seeking a skilled Technical Support Specialist to provide first-line technical support to our global user base. This role involves resolving hardware, software, and network issues across Mac and PC platforms, managing and prioritizing support tickets, and participating in a follow-the-sun support model.**Key...
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Technical Support Specialist
4 days ago
Manila, National Capital Region, Philippines Stark Asia Solutions Inc. Full timeCompany OverviewWe are Stark Asia Solutions Inc., a leading provider of innovative solutions. Our IT Service Desk is the first point of contact for end-users, ensuring seamless technical support and troubleshooting.
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Technical Support Specialist
10 hours ago
Manila, National Capital Region, Philippines RealPage, Inc. Full time**Job Overview**We are seeking a skilled Technical Support Specialist to join our team at RealPage, Inc. This role plays a critical part in providing advanced technical support for IT systems, applications, and infrastructure.The ideal candidate will have a strong understanding of computer hardware, software, and networking. They will work closely with...
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Technical Support Professional
4 days ago
Manila, National Capital Region, Philippines YONDU INC. Full timeAbout YONDU INC.We provide cutting-edge digital products and services to empower our customers to achieve their business goals.Our talented team of professionals is dedicated to delivering excellence in everything we do, and we are proud to be recognised as one of the top IT companies in the country.SalaryWe offer a competitive salary package that rewards...
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Technical Support
4 days ago
Manila, National Capital Region, Philippines Ascendion Full timeJob DescriptionThe Technical Support/L1 Support Specialist is responsible for providing first-line technical assistance to end-users, ensuring timely resolution of issues and maintaining a high level of customer satisfaction. You will troubleshoot basic hardware and software problems, log and track incidents, and escalate complex issues to higher-level...
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Technical Support
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeJob Summary:We are seeking a highly skilled and customer-focused Technical Support to join our IT support team. The successful candidate will be responsible for troubleshooting technical issues, providing excellent customer service, and ensuring the smooth operation of IT systems. This role requires strong problem-solving skills, technical expertise, and the...
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Technical Support Engineer
7 days ago
Manila, National Capital Region, Philippines CommPeak Limited Full timeResponsibilitiesProvide technical support for all CommPeak services such as VoIP, DID, PBX and Dialer (24/7/365 environment)Perform the first level of troubleshooting and resolution of incidents through proper investigation, data gathering, identification, and application of workarounds or solutionsDeliver support services to end-users via ticketing system...
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Technical Support Specialist
1 day ago
Manila, National Capital Region, Philippines Digital Room (Philippines) , Inc. Full time**About the Role**We are seeking an experienced Technical Support Specialist to join our team at Digital Room (Philippines) , Inc.The successful candidate will be responsible for providing technical support and troubleshooting services to end-users experiencing issues with their computer hardware, software, and network connectivity.This is a challenging and...
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Technical Support Specialist
4 days ago
Manila, National Capital Region, Philippines Insight Full timeKey Responsibilities:We're seeking a skilled Technical Support Specialist to join our team at Insight. In this role, you will provide expert-level technical support to end-users, managing access provisioning for various applications and systems. Your responsibilities will include troubleshooting complex problems, developing and maintaining documentation, and...
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Technical Support Specialist
4 days ago
Manila, National Capital Region, Philippines Ascendion Full timeAt Ascendion, we are seeking a highly skilled Technical Support Specialist to join our team. This role is responsible for providing first-line technical assistance to end-users, ensuring timely resolution of issues and maintaining a high level of customer satisfaction.The ideal candidate will have at least 3 years of relevant experience in computer hardware,...
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Technical Support Specialist
3 days ago
Manila, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full timeCompany OverviewIntelligent Technical Solutions (ITS) is a dynamic and growing company that provides remote IT support services to its clients. As an ITS team member, you will be part of a collaborative and supportive environment that values excellent customer service skills and a detail-oriented mindset.
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Technical Support Engineer
4 days ago
Manila, National Capital Region, Philippines Somnomed Philippines Inc. Full timeAbout the jobReports directly to the Global Manager for Information TechnologyResponsibilities:The Technical Support Engineer is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems....
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IT Support Technician
4 days ago
Manila, National Capital Region, Philippines Jocsoncollege Full timeJob DescriptionAs an IT Support Technician, you will play a critical role in ensuring the smooth operation of our IT systems. You will provide technical support to end-users, troubleshoot issues, and implement solutions to resolve problems.Key ResponsibilitiesProvide technical support to end-users via phone, email, or in-person.Troubleshoot hardware and...