Remote Technical Support Specialist

2 days ago

Manila, National Capital Region, Philippines beBeeService Full time $45,000 - $55,000
Service Desk Analyst - Remote Work OpportunityJob Description:

We are seeking a skilled and experienced Service Desk Analyst to join our team in a remote work environment. The successful candidate will be responsible for providing high-quality technical support to our customers via phone, email, and chat.

The Service Desk Analyst will manage incidents and requests within our ticketing system, perform daily ticket follow-ups with end users, and resolve username and password problems. Additionally, they will provide multifactor authentication, single sign-on, and VPN support, as well as perform software and application support.

The ideal candidate will have a strong background in technical support, excellent communication skills, and the ability to work effectively in a fast-paced environment.

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