Senior E-Commerce Operations Specialist

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeEcommerce Full time ₱600,000 - ₱800,000

As a key member of our team, you will be responsible for preparing accurate customer quotes and supporting administration.

Responsibilities
  • Manage e-commerce platforms and marketplaces, including product listings, pricing, and content updates.
  • Handle customer inquiries, quotes, and order processing across digital channels.
  • Coordinate domestic and international orders, ensuring accuracy and timely delivery.
  • Monitor stock levels, generate replenishment reports, and support supply chain forecasting.
  • Support marketing campaigns, promotions, and trade events while ensuring brand consistency.
  • Collaborate on website development and provide technical support for presentations.

This role is key to ensuring smooth daily operations and excellent customer service. Over time, with training and support, you will expand your responsibilities to include handling inbound and outbound customer service calls—giving you the opportunity to grow and develop within the role.

Key Qualifications:

  • Minimum 3 years of experience in e-commerce, sales coordination, or sales operations.
  • Knowledge of Shopify and order management/finance systems (e.g., DEAR, StarShipit, Xero).
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to analyze sales and inventory data to provide actionable insights.
  • Problem-solving skills and adaptability in a fast-paced environment.
Why Join Our Team?

We offer a supportive and rewarding career experience. Here's what you can expect from this opportunity:

  • Work from home
  • Monday to Friday 7:00AM – 4:00PM
  • HMO with 1 free dependent and medical reimbursements
  • Government-mandated benefits
  • Work from home allowances
  • Opportunities to work with leading companies
  • Training programmes for career development
  • Engaging company outings, team activities and wellness sessions
  • Supportive, inclusive culture
  • Dedicated managers focused on your growth and success

Our company is centered on people and their success. Most of our roles are work from home, on day shift, offering the chance to work directly with leading clients. We offer a people-first culture where you're valued, not just counted.

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