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Executive Operations Supervisor

1 week ago

Manila, National Capital Region, Philippines eClerx Philippines, Inc. Full time
Job Requirements

eClerx Philippines, Inc. is seeking a Senior Operations Manager to manage the day-to-day activities of our assigned program.

The successful candidate will have a strong background in Operations Management, particularly in customer service and financial accounts in a BPO setup.

You will be responsible for creating and executing strategic plans, monitoring performance, and ensuring seamless coordination with our client representatives and other functional units.

Key Responsibilities
  • Create and execute strategic plans to achieve organizational goals and client requirements.
  • Monitor performance and take corrective action to sustain good performance.
  • Work closely with Operations Supervisors and Operation Head to ensure smooth execution and timely completion of tasks.