
Business Process Manager for Dental Revenue Cycles
7 hours ago
A Revenue Cycle Management Specialist is required to support the credentialing, billing, and accounts receivable processes for a dental practice. This role demands strong technical knowledge of dental billing systems, insurance processes, and claim management.
Key Responsibilities:- Process provider applications accurately.
- Maintain completeness of provider data in the database.
- Communicate effectively with the team throughout the credentialing process.
- Follow up proactively on application statuses and missing information.
- Review revenue cycle processes including insurance verification, claims submission, payment posting, and AR follow-up.
- Utilize practice management software to enter data, prepare reports, and ensure accuracy.
- Investigate denied, delayed, or underpaid claims.
- Monitor AR aging reports and follow up on overdue accounts.
- Analyze claim denials and communicate root causes to the team.
- Research and gather necessary documentation.
- Collaborate with dental providers and staff to gather necessary documentation.
- Handle appeals for denied claims with proper documentation.
- Track claim progress and provide proactive updates to the team.
- Maintain detailed records of all follow-up activities and claim outcomes.
- Minimum 2 years of experience in dental billing and revenue cycle management.
- Proficiency with dental billing software (OpenDental, Dentrix, Eaglesoft) and dental coding (CPT, ICD-10).
- Strong understanding of insurance billing processes and dental insurance plans.
- Excellent written and verbal communication skills.
- Strong technical skills and/or ability to learn quickly.
- Strong analytical and problem-solving abilities.
- High attention to detail and accuracy.
- Ability to prioritize tasks and work independently.
- Positive attitude, patience, and professionalism.
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