IT Support Professional

2 days ago


Marikina City, National Capital Region, Philippines beBeeTechnical Full time ₱800,000 - ₱1,000,000
Job Title: IT Support Specialist

We are seeking a highly skilled IT Support Specialist to provide timely and effective technical support to restaurant operations.

This is a remote position with a focus on providing excellent customer service and resolving technical issues in a fast-paced environment.

Key Responsibilities:
  • Provide real-time IT support to restaurant teams during business hours, including evenings and weekends.
  • Maintain and update POS menus, item settings, modifiers, reservation systems, and online platforms.
  • Diagnose and resolve issues related to POS errors, printer malfunctions, delivery platform connectivity, and online reservation systems.
Required Skills and Qualifications:
  • Basic networking knowledge (router/modem setup, IP configuration, DHCP/static IPs).
  • Experience with hospitality technology platforms, including POS and online booking systems.
  • Proficiency with remote support tools such as TeamViewer.
  • Strong communication and interpersonal skills to support non-technical users patiently and clearly.
Benefits:
  • HMO coverage available for eligible locations.
  • Permanent work-from-home setup.
  • Immediate start available.
  • Steady freelance opportunity.
Others:

Schedule:
Monday–Friday: 4:00 PM – 9:00 PM AEST
Saturday & Sunday: 11:30 AM – 2:00 PM and 4:00 PM – 9:00 PM AEST
Total Weekly Hours: 40 Hours



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