
Customer Support Professional
1 day ago
We are looking for a highly skilled and experienced Customer Support Consultant to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service via chats and emails.
Your primary goal will be to build positive and long-lasting relationships with customers, ensuring their needs are met and exceeded. You will also be expected to meet team KPIs, stay up-to-date with cutting-edge technology, and maintain working knowledge of our client's products and services.
- Key Responsibilities:
- Provide exceptional customer support via chats and emails
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Stay up-to-date with cutting-edge technology
- Maintain working knowledge of our client's products and services
Requirements
To succeed in this role, you must possess excellent communication skills, both written and verbal, with the ability to communicate complex technical information to non-technical stakeholders. Native Dutch and English B2 communication skills are essential, as well as at least 6 months of experience in a customer support role. Personal or professional experience in trading/investments/blockchain is a must.
- Must-Haves:
- Native Dutch and English B2 communication skills
- At least 6 months of experience in a customer support role
- Personal or professional experience in trading/investments/blockchain
Benefits
We offer a range of benefits to support your career growth and work-life balance. Flexible schedule, opportunity to work fully remotely, inclusive international environment, compensation in USD, good bonuses for referring friends, paid intensive training and probation, work-life balance, responsive management interested in your growth and long-lasting cooperation, greenhouse conditions for self-development.
About Us
We are a multinational company that provides secure technical, customer support, and CX services for tech companies around the globe. We welcome people with diverse backgrounds and experiences. Grab the chance to join us and send your CV in English. Visit our website: www.supportyourapp.com.
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