Operations Manager

7 days ago


Taguig, National Capital Region, Philippines Point Full time

The leading home equity platform, empowering homeowners with financial tools that make home wealth more accessible.

At Point, we aim to make homeownership more valuable and accessible. If you're seeking a career where your work truly matters, this is it.

This role focuses on identifying inefficiencies, implementing solutions, and driving operational efficiency through strategic insights across various workflows. You will work closely with stakeholders to ensure process improvements align with organizational goals, driving performance and sustainable growth.

Job Responsibilities:

  • Analyze current processes, identifying bottlenecks, inefficiencies, and areas of waste. Propose data-driven improvements that increase productivity and optimize workflows.
  • Develop and execute detailed plans for process improvement, outlining necessary changes to workflows, systems, and team roles.
  • Work with stakeholders across operations and product teams to prioritize and implement improvements, ensuring timely execution and measurable results.
  • Stay up-to-date with industry trends, conducting research and benchmarking studies to bring the latest techniques into process improvement initiatives.
  • Develop performance metrics to evaluate the effectiveness of process changes, tracking progress toward business objectives.
  • Cross-functional collaboration is key in this role, ensuring alignment and buy-in for process improvement initiatives while facilitating workshops and training sessions to foster a culture of continuous improvement.
  • Create detailed reports and presentations on process improvements, sharing insights and recommendations with senior leadership and stakeholders.

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