Dedicated Customer Service Representative

2 days ago

Mandaluyong City, National Capital Region, Philippines beBeeCustomerCare Full time ₱4,500 - ₱7,000
Job Opportunity

We are seeking an experienced and skilled Customer Care Professional to join our team.

Key Responsibilities:
  • Resolve customer complaints effectively, maintaining professionalism and integrity at all times.
Required Qualifications:
  • Excellent communication and interpersonal skills in English and Vietnamese.
  • At least 3 years of experience in international contact centers.
  • Strong technical knowledge and troubleshooting skills, proficiency in Excel and other MS Office tools.
  • Superior written and oral communication, listening, and comprehension skills.
  • Ability to de-escalate customer frustration and provide excellent customer service.
  • Superior problem-solving skills and ability to work independently and objectively.
  • Commitment to delivering exceptional customer experiences through strong relationships and effective task management.
  • Sound decision-making skills and adaptability in a fast-paced environment.
Work Requirements:
  • Remote work requires a secure workspace and reliable internet connectivity.

The ideal candidate will possess mid-senior level expertise and be able to work full-time in an IT services environment.

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