Multilingual Customer Service Expert

1 day ago


Cebu City, Central Visayas, Philippines Upsell Technologies Philippines, Inc. Full time

We are looking for a detail-oriented and organized individual who can handle multiple customer interactions simultaneously. As a Japanese Bilingual Call Center Agent, you will be responsible for providing accurate and timely responses to customer inquiries and resolving any issues that may arise.

Key Responsibilities:

  • Communicate effectively with Japanese-speaking customers via various channels.
  • Process customer complaints and concerns in a professional and courteous manner.
  • Document customer interactions and update records in the company's CRM system.
  • Participate in training sessions to stay current on company products and services.
  • Contribute to improving overall service quality by collaborating with team members.


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