Product Portfolio Manager Opportunity

We are seeking a skilled Product Manager to oversee the health and success of our product portfolio on Amazon.

This is an exciting opportunity for a self-starter to take ownership of our products, ensuring their success day-to-day. You will be responsible for branding content, marketing tactics, financial health, customer service, risk mitigation, compliance, inventory management, and developing strategies for growth.

Responsibilities:

• Analyse Product Data: Review and interpret Amazon ASIN-level data (sales, conversion rates, page views, costs, etc.) to uncover trends, diagnose issues, and propose data-driven strategies for growth and troubleshooting.
• Manage Listings: Oversee the health and success of product listings on Amazon. This includes monitoring key metrics, keeping up with market trends and customer preferences, competitive analysis, pricing adjustments, reporting, and ensuring inventory accuracy.
• Develop Growth Strategies: Implement strategies to enhance sales and reduce costs, including price optimisation, PPC campaigns, packaging improvements, coupons and deals, customer engagement, and eliminating unprofitable products.
• Reporting and Analysis: Produce daily, weekly, and monthly reports, working with our finance team to maintain accurate P&Ls for your product portfolio.
• Proactive Problem-Solving: Stay ahead of potential issues by understanding the broader ecosystem in which your products compete, including changes in competitor dynamics, industry trends, and Amazon policies.
• Business Transition Management: Lead integration efforts when acquiring new product lines. This includes auditing the acquired business, optimising listings, and ensuring seamless transitions of accounts and customer processes.
• Legal and Compliance Coordination: Work with our legal team to address intellectual property issues, product suspensions, and unauthorised sellers.
• Customer Experience: Collaborate with our Customer Experience Manager and offshore customer service team to deliver outstanding customer support for your products.
• Launch and Expansion: Partner with internal teams to develop go-to-market strategies, support impactful product launches, and facilitate international expansion.
• Supply Chain Coordination: Ensure products meet quality standards, remain in stock, have updated packaging, and comply with all necessary certifications.

Requirements:

• 3+ years of experience in product management, marketing, or an analytical role in a fast-paced environment, preferably a startup.
• 3+ years of e-commerce experience, with a strong focus on the Amazon ecosystem.
• Strong analytical skills with the ability to interpret data, draw conclusions, and make actionable recommendations.
• Exceptional communication skills, organisational abilities, and attention to detail.
• Proven ability to manage deadlines, prioritise tasks, and navigate ambiguity in a dynamic environment.
• Creative problem-solver with a knack for engaging content and innovative ideas.
• Proficiency in Excel and comfort with data-driven tools and methodologies.
• Bachelor's degree in Finance, Accounting, Business, Marketing, Data Science, or a related field.

Preferred: Familiarity with baby product categories and a strong understanding of the needs and preferences of parents and caregivers.

Benefits:

• 15 days of paid vacation per year.
• Remote Work.
• A standard 40-hour work week.

Heroes is an equal opportunity employer looking to build a diverse, inclusive team. We hire based purely on business need, skillset, and competence and do not consider age, disability, sex, sexual orientation, pregnancy, maternity, race, religion or belief, or marriage or civil partnerships when making hiring decisions.