Customer Service Ambassador

4 weeks ago


Cebu City, Central Visayas, Philippines Lexie Staffing Full time
Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to provide exceptional support to our customers. In this role, you will be the primary point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner.
  • Assist customers with order placements, changes, and cancellations.
  • Resolve customer complaints effectively and efficiently.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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