Real Estate Debt Recovery Specialist

3 days ago

General Santos, Soccsksargen, Philippines beBeecollections Full time ₱30,000 - ₱60,000

We are currently seeking a highly skilled and detail-oriented Real Estate Collections Agent to join our team.

Job Summary:

The ideal candidate must have strong communication skills in English, experience using QuickBooks, and the ability to professionally handle collections calls. The successful applicant will be responsible for contacting customers with outstanding balances to collect overdue payments and maintaining accurate records of all customer interactions.

Key Responsibilities:
  • Contact customers with outstanding balances to collect overdue payments
  • Maintain accurate records of all customer interactions, including contact dates and results
  • Analyze Accounts Receivable (AR) data in QuickBooks to identify overdue accounts and prioritize follow-ups
  • Record collection efforts in a spreadsheet as per company guidelines
  • Follow up with customers red-flagged for aging outstanding balances and encourage timely payments
  • Refer customers for service termination when necessary, following company protocols
  • Work closely with the finance and accounting team to report progress and issues
Requirements:
  • Proficiency in QuickBooks (experience in managing AR reports and recording transactions)
  • Excellent spoken and written English skills for professional communication
  • Experience in collections, customer service, or accounts receivable is a plus
  • Strong negotiation skills with the ability to handle difficult conversations professionally
  • Detail-oriented and able to accurately document customer interactions
  • Ability to work independently while following company policies and collection guidelines

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