Delivery Operations Coordinator

2 weeks ago

Imus, Calabarzon, Philippines beBeeLogistics Full time ₱648,000 - ₱756,000
Job Overview

We are seeking a skilled Delivery Operations Coordinator to facilitate same-day deliveries across the US. This role involves coordinating logistics, communicating with cross-functional teams, and interacting with driver agents.

Key Responsibilities
  • Coordinate delivery operations efficiently, considering driver schedules, customer needs, and service level due times.
  • Master the CXT logistics system and communicate effectively with customers via phone and email.
  • Provide direct communication and feedback to drivers, achieving on-time delivery metrics of 90%+ for assigned markets.
  • Learn and adapt to market conditions, ensuring comprehensive knowledge of clients, drivers, and specific needs.
  • Work assigned shifts with flexibility, including weekends and holidays.
Requirements
  • Strong communication and interpersonal skills.
  • Responsible and dependable.
  • Excellent customer service skills, both written and verbal.
  • Able to adapt to new software technologies and learn from changing market conditions.
  • Passionate about logistics and execution of business practices.
  • Proficient in Google Office Suite and able to work remotely.

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