Case Matter Manager

15 hours ago

Manila, National Capital Region, Philippines beBeeCoordinator Full time $55,000 - $70,000
Job Overview

This position is dedicated to managing client matters by facilitating workflows, tracking case statuses, and resolving issues.

Key Responsibilities:
  • Monitor and track the legal workflow pipeline to ensure tasks and cases progress within deadlines and milestones.
  • Review case statuses weekly to identify overdue tasks, retainer replenishment needs, or delays requiring attention or resource adjustments.
  • Communicate with attorneys, paralegals, and support staff to clarify task assignments, address workflow issues, and ensure progress is maintained.
  • Assist in preparing reports to highlight case progress, workflow patterns, and areas needing improvement.
  • Conduct routine checks in the case management system to ensure deadlines, time entries, and documentation are accurate and up-to-date.
  • Coordinate and facilitate case status meetings with the legal team, ensuring active cases are discussed, next steps identified, and tasks assigned appropriately.
  • Provide updates on case pipeline status and escalate ongoing challenges requiring higher-level intervention.
  • Implement changes or improvements to workflows as directed by leadership, offering feedback and suggestions when appropriate.
Requirements
  • 3 years of experience in a legal environment.
  • Strong understanding of legal workflows and case management processes.
  • Proficiency with Microsoft Office Suite and case management systems.
  • Commitment to maintaining confidentiality and exercising discretion with sensitive information.
  • General knowledge of legal terminology and procedures.
  • Exceptional organizational skills with attention to detail and accuracy.
  • Fully fluent in English.
  • Ability to work U.S. business hours.
  • Career-oriented mindset.

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