Administrative Policy Coordinator

19 hours ago

Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱2,100,000 - ₱4,200,000
Job Overview

The primary role of this position is to provide administrative support through email and phone calls, handling policy documentation, work allocation, and resolving billing inquiries. The job involves following specific procedures to close out work requests, monitoring business inflow, and connecting callers to the appropriate personnel.

Key Responsibilities
  • Maintain regulatory compliance with laws and industry codes.
  • Establish and maintain good working relationships with stakeholders and clients.
  • Process transactions and emails related to products, processes, and policies accurately.
  • Provide quality service to meet customer expectations.
  • Develop and implement training programs on policy issuance procedures and maintain relevant documentation.
  • Attend relevant training courses to stay up-to-date on product and process knowledge.
  • Handle policy issuance, renewals, and endorsements efficiently.
  • Communicate effectively with stakeholders to resolve queries promptly.
Work Experience

This role requires some relevant work experience, preferably in call centre environments with billing responsibilities, increasing levels of responsibility, or policy administration experience.

Qualifications

A tertiary degree or equivalent combination of education and work experience are required for this position. Territory qualification is preferred, along with vocational/technical qualifications or equivalent work experience.

  • Policy Administrator

    6 days ago

    Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱250,000 - ₱500,000

    Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Policy Service Officer II. In this role, you will be responsible for providing exceptional customer service support by answering inquiries via phone calls, assisting with product and policy questions, and resolving billing issues promptly.The ideal candidate will...

  • Insurance Policy Admin

    1 day ago

    Cebu City, Central Visayas, Philippines Pacific Prime Global Management Services Full time ₱150,000 - ₱300,000 per year

    SKILLS REQUIRED FOR THE JOB:Candidate must possess at least Bachelor's/College Degree and preferably with a medical background (however a graduate of any course may apply).With 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.Fresh Graduates with accounting related course are welcome to apply.Required language(s): EnglishExcellent...

  • IT & Administrative Coordinator

    1 day ago

    Cebu City, Central Visayas, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full time ₱800,000 - ₱1,200,000 per year

    Company Description is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work...

  • Insurance Policy Admin

    1 day ago

    Cebu City, Central Visayas, Philippines Pacific Prime Global Management Services Full time ₱600,000 - ₱1,200,000 per year

    SKILLS REQUIRED FOR THE JOB: Candidate must possess at least Bachelor's/College Degree and preferably with a medical background (however a graduate of any course may apply). With 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent. Fresh Graduates with accounting related course are welcome to apply. Required language(s):...

  • Policy and Compliance Specialist

    1 day ago

    Cebu City, Central Visayas, Philippines RemoteRaven Full time $60,000 - $80,000 per year

    Policy and Compliance Coordinator | Remote | Contract (1099)We are seeking a highly organized, detail-driven Policy and Compliance Coordinator to support our compliance and operations teams. In this role, you'll take ownership of compliance documentation, audit readiness, and policy lifecycle tracking—helping ensure our organization meets critical...

  • Administrative Coordinator Contractor

    1 day ago

    Cebu City, Central Visayas, Philippines Aereach Strategic Partners Full time $40,000 - $60,000 per year

    Job Title: Administrative Coordinator Contractor & Shift Management (Healthcare)OverviewWe are seeking an experienced Administrative Coordinator to support a PRN healthcare staffing project focused on providing Athletic Trainers (sports medicine professionals) to partner organizations. This role involves managing contractors, posting shifts, tracking work...

  • Real Estate Administrative Coordinator

    6 hours ago

    Cebu City, Central Visayas, Philippines beBeeproperty Full time ₱450,000 - ₱800,000

    Administrative Support Role in Property ManagementThis position involves supporting daily property management operations, maintaining accurate records, coordinating with suppliers and contractors, and ensuring smooth administrative workflows.Create and maintain client records and property documentation accurately.Regularly update databases to reflect current...

  • Real Estate Administrative Coordinator

    22 hours ago

    Cebu City, Central Visayas, Philippines beBeeAdministrative Full time ₱500,000 - ₱1,000,000

    We are seeking a detail-oriented Property Management Coordinator to provide administrative support to our clients and perform various tasks.Assist in drafting emails and proposals, conducting research for appraisal preparation, and preparing pre-listing information packs.Manage rental compliance, online reviews, and social media platforms. Schedule posts and...

  • Business Operations Coordinator

    1 day ago

    Cebu City, Central Visayas, Philippines TBelle Corp. Full time $40,000 - $60,000 per year

    We are looking for a highly organized and proactive Business Operations Coordinator to support the seamless execution of daily business activities. This role serves as the backbone of operational efficiency, ensuring effective communication across teams, managing administrative processes, and optimizing logistics and stakeholder coordination. The ideal...

  • Administration Coordinator

    1 day ago

    Cebu City, Central Visayas, Philippines Jobs360 Full time ₱250,000 - ₱500,000 per year

    Major responsibilities: This role involves providing high quality administrative support to a range of stakeholders within the Enviro Trees business. Tasks include: Complete standard reporting templates required for major customers. This requires gathering data from Enviro Trees software systems, as well as liaising with and gathering information...