Customer Success Strategist

1 day ago

Cainta, Calabarzon, Philippines beBeeProfessional Full time ₱420,000 - ₱630,000
Job Opportunity

We are looking for a highly skilled Account Management professional to join our team. In this role, you will be responsible for retaining and developing high-potential Commercial-Mid Market, Enterprise, and Strategic Accounts.

About the Role

The ideal candidate will have 3-5 years of experience in account management, with a proven track record of success in driving retention and growth. They will also possess excellent verbal and written communication skills, as well as commercial acumen and understanding of profitable partnerships.

Key Responsibilities
  • Operate as the lead point of contact for partner matters.
  • Onboard partners transitioning from a newly launched status.
  • Proactively research client companies to stay up-to-date on rebranding, organization changes, print needs, seasonality, etc.
  • Build and maintain strong, long-lasting partner relationships.
  • Ensure timely and successful delivery of solutions according to partner needs and objectives.
  • Communicate progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Forecast and track account metrics, reviewing sales reports to determine account management strategy.
  • Effectively handle escalations and difficult conversations independently.
Requirements
  • 3-5 years of Account Management experience.
  • Experience with or knowledge of Salesforce or related CRM tools.
  • Bachelor's degree or equivalent preferred.
  • Commercial acumen and understanding of profitable partnerships.
  • Understanding of graphic design, pre-press, print & manufacturing processes.
  • Excellent verbal and written communication skills.
What We Offer
  • A dynamic and entrepreneurial culture.
  • A remote-first operating model and culture.
  • Collaboration spaces for physical teamwork when needed.
Align with Our Behaviours
  • Obsess over our customers and creators.
  • Act like an owner.
  • Be bold.
  • Be data-driven.
  • Constructively debate as trusting colleagues.
  • Deliver amazing results together.
  • Find, grow & support great people.
  • Relentlessly learn and improve.

  • Customer Success Strategist

    2 days ago

    Cainta, Calabarzon, Philippines beBeeLeadership Full time ₱60,000 - ₱80,000

    Customer Experience LeadAt the forefront of the coffee equipment industry, we're seeking a seasoned professional to spearhead our global customer experience function. This strategic role is crucial in driving satisfaction, loyalty, and operational excellence throughout the customer journey.Key Responsibilities:Own the end-to-end customer experience, defining...

  • Customer Success Manager

    2 days ago

    Cainta, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱1,500,000 - ₱1,800,000

    Job Title: Customer Success ManagerOverviewWe are seeking an experienced customer success manager to handle inbound sales for hospitality customers across the APAC region.Key Responsibilities:Develop strong relationships with merchants, understand their objectives, and provide tailored solutions to help them achieve their goals.Act as a trusted advisor,...

  • Customer Success Advocate

    2 days ago

    Cainta, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱1,500,000 - ₱2,000,000

    Job Description"> We are looking for a professional to strengthen our client engagement and support initiatives. This role is ideal for a tech-savvy graduate with an MBA in Marketing who wants to build a career in customer success."> The successful candidate will conduct product demos, manage customer communication, support onboarding, and work with HubSpot...

  • Remote Content Strategist

    2 days ago

    Cainta, Calabarzon, Philippines beBeeContent Full time $60,000 - $90,000

    Content StrategistWe are seeking a skilled content strategist to join our team. As a content strategist, you will be responsible for developing and implementing a comprehensive content strategy that aligns with our business objectives.Your primary focus will be on creating high-quality, engaging content that resonates with our target audience. You will work...

  • Senior Customer Success Professional

    2 days ago

    Cainta, Calabarzon, Philippines beBeeCareer Full time ₱1,200,000 - ₱1,800,000

    Customer Success ManagerAbout the RoleWe are seeking a seasoned Customer Success Manager to drive customer satisfaction and revenue growth.Key Responsibilities:Develop and execute customer success plans to ensure customer satisfaction and retentionBuild strong relationships with key customers and stakeholders to understand their needs and concernsWork...

  • Customer Success Professional

    2 days ago

    Cainta, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱30,000 - ₱50,000

    We are seeking a highly skilled customer success professional to join our team and drive our continued success and growth with clients across the globe. As a key member of our team, your role entails close collaboration with sales teams to acquire new clients, define project scopes, and allocate resources effectively.Regularly engage with enterprise leaders,...

  • Creative Content Specialist

    2 days ago

    Cainta, Calabarzon, Philippines beBeeContent Strategist Full time ₱4,000 - ₱6,500

    Job Description">As a creative professional, you will be responsible for crafting engaging ad content that drives conversions. Your role will involve collaborating with internal design teams and external creators to develop high-quality visuals that resonate with audiences worldwide.">Key Responsibilities:Develop compelling ad creatives that capture audience...

  • Virtual Marketing Strategist

    2 days ago

    Cainta, Calabarzon, Philippines beBeeMarketing Full time $7,200 - $8,400

    Job Title: Virtual Marketing StrategistAs a highly skilled and organized Virtual Marketing Strategist, you will be responsible for creating and executing marketing strategies, managing email campaigns, and maintaining customer data.Responsibilities:Plan, execute, and monitor email marketing campaigns to drive engagement and conversion.Design and implement...

  • Digital Marketing Strategist

    2 days ago

    Cainta, Calabarzon, Philippines beBeeMarketing Full time A$18,000 - A$24,000

    Job OpportunityThis is a unique chance to take on the role of a Digital Marketing Strategist, where you will lead and execute our marketing initiatives from end to end. The ideal candidate will be able to strategise, innovate, and execute with autonomy and excellence.Job DescriptionDevelop and own the digital marketing strategy across all channels.Conduct...

  • Client Success Strategist

    2 days ago

    Cainta, Calabarzon, Philippines beBeeOperational Full time $120,000 - $140,000

    Job Title:Client Operations Manager PositionAbout the Role:We are looking for a skilled Client Operations Manager to lead our team. The ideal candidate will have a strategic mindset, excellent communication skills, and experience in leading cross-functional teams.Main Responsibilities:Act as the primary liaison for enterprise clients, ensuring their needs...