Senior Operations Leader

2 days ago


Pasig, National Capital Region, Philippines beBeeLeadership Full time ₱900,000 - ₱1,200,000

Job Title: Senior Operations Manager

Overview

This position is responsible for coaching and supervising a group of operations managers and/or team leaders.

Key Responsibilities
  • Maintain and grow revenue through effective management of program(s)
  • Ensure proficient training, staff development, and employee relation/recognition programs are in place
  • Select, train, develop, and manage performance of direct reports and their associates
  • Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards
  • Analyze and maintain client service level agreements
  • Oversee client relationships and ensure customer satisfaction
Requirements
  • Associate's Degree or higher preferred with more than ten years of experience
  • Demonstrated ability to analyze and improve work processes
  • Excellent communication and presentation skills
  • Ability to organize and prioritize projects in a fast-paced business environment


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