Call Centre Coordinator

Job Title: Expert Contact Centre Operations ManagerAbout the Company:Cognizant is a leading provider of technology and consulting services, helping clients navigate the digital transformation journey. Our expertise spans across various industries, and we are committed to delivering innovative solutions that drive business growth.Job Summary:We are seeking an...

TOPSERVE SERVICE SOLUTION, INC. is hiring an On-Call Site Coordinator to join our team.About the RoleThis is an on-call position that requires the candidate to be available to work at multiple sites. The On-Call Site Coordinator will be responsible for managing and monitoring assets across different locations.The ideal candidate should have a high school...

Job Description:We are seeking an experienced Customer Service Representative to join our UK Service Centre team as an Omni-Channel Administrator. In this role, you will provide exceptional customer service and support to our clients through various communication channels, including phone, email, and web chat.ResponsibilitiesAnswer inbound calls and respond...

At Canon Business Services Centre, we empower our clients to achieve their goals through tailored solutions and exceptional service.The Order Management Coordinator plays a vital role in ensuring seamless transactions, from inbound/outbound email and phone interactions to processing direct sales orders and resolving customer inquiries.Key responsibilities...

Position Title: Billing CoordinatorEssential DutiesThe role will be responsible for service billing with the following but not limited to:Processing service billing accurately and in a timely mannerMeter reading handlingDeveloping and maintaining effective documentation and records including internal trackers and databaseEmail managementInvoice preparation...

Sutherland Global is seeking a highly skilled Call Center Performance Specialist to join our team. In this role, you will be responsible for coordinating offline activities and preparing EOD performance analysis reports.The ideal candidate will have at least three years of work experience in a Call Center and a basic understanding of call center applications...

We are seeking a talented Front-Line Customer Service Director to join our team at Sun Life Financial. In this critical role, you will provide leadership and direction to a high-volume, fast-paced client service environment.About the PositionThe Front-Line Customer Service Director will be responsible for ensuring the consistent delivery of high-quality...

Job Title: Cisco Collaboration Solutions ArchitectAbout the Role:Cognizant is seeking a seasoned collaboration solutions architect to design and implement scalable, secure, and reliable collaboration solutions using Cisco Unified Communications and Contact Centre technologies. As a key member of our architecture team, you will collaborate with...

Sun Life Financial is looking for a seasoned Performance Driven Call Centre Head to lead our front-line customer service team. In this role, you will be responsible for delivering high-quality services while driving all key performance metrics.Key ResponsibilitiesThe Front-Line Customer Service Director will provide leadership and direction to a high-volume,...

Canon Business Services Centre Philippines provides business process optimisation and IT services to support organisations in achieving operational excellence. Our experienced team collaborates with clients to deliver customised solutions that meet their unique business needs.We're committed to delivering exceptional service management experiences, built on...

Team leader candidates should possess the following skills & experience• Salesforce experience as a super user or administrator, minimum 2 years (or other CRMtool)• Effective team leader or supervisor skills• Understanding and experience within a sales or sales operations team• Strong communication skills (verbal & written) in English; other...

The Delivery Manager candidates should possess the following skills & experience• Salesforce experience as a super user or administrator, minimum 3 years (or other CRMtool)• Effective people management skills• Understanding and experience within a sales or sales operations team• Strong communication skills (verbal & written) in English; other...

Job Overview:The Communication Services Coordinator will be responsible for receiving and verifying requests for telecommunications services from various stakeholders. The ideal candidate will have experience in managing IT service requests and vendor relationships.Key Responsibilities:Receives approved FFE from Bank's assignee, Branches, and Business units...

Job Title: Senior UCCX Administration LeadAbout the Role:Cognizant seeks a highly experienced and skilled UCCX administration professional to lead our contact centre operations team. As a key member of our technical operations group, you will be responsible for ensuring the smooth operation of our unified communications platform.Responsibilities:Technical...

Job SummaryThe Human Resources Operations Coordinator will be responsible for managing the day-to-day operation of the HR Hotline, ensuring that service level agreements are complied with through voice, email, chat, and face-to-face interactions.Main Responsibilities:Manages the day-to-day operation of the HR Hotline.Ensures the service level agreements are...

Role DescriptionThis is an exciting opportunity to join our team as a People Operations Specialist. In this role, you will be responsible for managing employee data and providing exceptional experiences for our global workforce.Main Accountabilities- Perform Workday Employee data management- Execute transaction on Workday for employee moves/promotions and...

About UsAs a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet...

Responsibilities:AR monitoring, follow-up, and collectionAR refund paymentCredit hold/release and coordinationCredit review & customer creation/maintenanceCustomer account reviewReceipt and matchingAccounts closing - booking of internal leasingHandles AR accounts and internal leasing accounts that are overdueMaintain and update collection activities in the...

Job Description: As a Procurement Specialist at Continental, you will be responsible for supporting the procurement process, including vendor management, shopping cart coordination, and order processing. You will work closely with cross-functional teams to ensure seamless execution of procurement activities.Key Responsibilities:Support procurement...

What You'll DoIn this role, you will:Answer customer calls, emails, and in-person visits.Determine the best course of action to resolve customer concerns.Record customer interactions and data into our system.Coordinate vehicle delivery and communicate with customers.What We're Looking ForWe're seeking someone with:A strong understanding of automotive...