MIS Executive

Job Description- The scope of this role involves handling inbound calls for delinquent customers and managing service requests for mortgage, club, condo, and Latitude products.Key Responsibilities- Design and generate MIS reports according to business requirements.- Collect data from stakeholders in a timely manner.- Identify data discrepancies and report...

Job Title: WFM ExecutiveJob Type: Full-timeAbout Us: BEST CAREERS AND OPPORTUNITIES is a company that prides itself on providing top-notch opportunities for talented individuals to grow and thrive in their careers.About the Role:Roles and Responsibilities:Handle client escalations effectively.Prepare monthly reports for individual accounts.Validate...

**Job Description**We are seeking a skilled Workforce Management Executive to join our team at BEST CAREERS AND OPPORTUNITIES in Cebu City.The ideal candidate will have a strong background in workforce management, with experience in planning and optimizing staff schedules. This role involves collaborating with internal stakeholders to ensure efficient use of...

Service Desk Analyst RoleThe Service Desk Analyst will serve as the primary point of contact for B2B users who call Service Desks to troubleshoot end-user issues in line with the Company's Service Desk objectives.Responsibilities include:Respond to queries from calls, portal, emails, and chats from clientsBecome familiar with each client and their respective...

Product Management LeadSchedule: Night ShiftRequirements:• Bachelors Degree in Business, Computer Science, MIS or equivalent experience is required.• 4+ years of recent Business Analyst, Product Owner/Manager or Technical Product Manager experience in a SAAS environment is required.• Experience gathering, creating and managing requirements is...

Job Description - The in scope activities for this process involves inbound calls for early-stage delinquent customers and L0 & L1 service request management( statement request, account maintenance, balance inquiry etc. and outbound calls for early stage (0-59 days) delinquent customers – dialer and manual. Products to be managed are mortgage, club, condo...

Job Description- The in scope activities for this process involves inbound calls for early-stage delinquent customers and L0 & L1 service request management( statement request, account maintenance, balance inquiry etc. and outbound calls for early stage (0-59 days) delinquent customers – dialer and manual. Products to be managed are mortgage, club, condo...

Job Description - The in scope activities for this process involves inbound calls for early-stage delinquent customers and L0 & L1 service request management( statement request, account maintenance, balance inquiry etc. and outbound calls for early stage (0-59 days) delinquent customers – dialer and manual. Products to be managed are mortgage, club, condo...

Job Title: MIS ExecutiveLocation: QUEZON CITY AND CEBU, PHILIPPINESJob Summary:We are seeking a highly skilled MIS Executive to join our team. The successful candidate will be responsible for extracting data from internal and external sources, generating daily, monthly reports, and publishing them to internal management teams and external clients.Key...

Job Title: MIS ExecutiveGratitude Philippines is seeking a highly skilled MIS Executive to join our team. As a key member of our organization, you will be responsible for analyzing data and reports from various sources, providing actionable insights and suggestions, and generating, maintaining, consolidating, and tracking various reports for our...

Job Description Workforce Management Executive Cebu City Roles & Responsibilities - Should be capable of handling client escalations. - Preparing monthly reports for individual accounts. - Validate production and non-production hiring and/or internal movements. - Analysis of scheduling outputs and recommend changes whenever necessary. - Coordinate with...

Job Description Workforce Management Executive Cebu City Roles & Responsibilities - Should be capable of handling client escalations. - Preparing monthly reports for individual accounts. - Validate production and non-production hiring and/or internal movements. - Analysis of scheduling outputs and recommend changes whenever necessary. - Coordinate with...

Job SummaryWe are seeking a highly skilled WFM Executive to join our team at Recruiter PH. The successful candidate will be responsible for preparing and maintaining headcount and capacity planners, preparing forecasts, and validating production and non-production hiring and/or internal movements.Key ResponsibilitiesPrepare and maintain headcount and...

Job Title: MIS ExecutiveLocation: PhilippinesWe are seeking a highly skilled MIS Executive to join our team at BEST CAREERS AND OPPORTUNITIES. As a key member of our organization, you will be responsible for extracting data from internal and external sources, working on daily and monthly reports, and publishing reports to internal management teams and...

Job DescriptionWorkforce Management ExecutiveCebu CityRoles & Responsibilities- Should be capable of handling client escalations.- Preparing monthly reports for individual accounts.- Validate production and non-production hiring and/or internal movements.- Analysis of scheduling outputs and recommend changes whenever necessary.- Coordinate with internal and...

Job Title: WFM ExecutiveJob Summary:We are seeking a highly skilled WFM Executive to join our team at Recruiter PH. The successful candidate will be responsible for preparing and maintaining headcount and capacity planners for assigned processes, as well as preparing forecasts for volume, productivity, and shrinkage.Key Responsibilities:Prepare and maintain...

PRINCIPAL RESPONSIBILITIES:• Prepare and maintain headcount and capacity planners for processes assigned.• Preparing forecasts for volume, productivity and shrinkage• Preparing monthly reports for individual accounts• Validate production and non-production hiring and/or internal movements.• Analysis of scheduling outputs and recommend changes...

Job SummaryWe are seeking a highly skilled Workforce Management Executive to join our team at Recruiter PH. As a key member of our operations team, you will be responsible for ensuring the efficient management of our workforce to meet the demands of our airline clients.Key Responsibilities:Prepare and maintain headcount and capacity planners for assigned...

Qualifications:• College Graduate/UG of 2 years (completed 4 sems) of any field• Knowledgeable in analytics and has advanced knowledge & usage of MS Excel• 1 - 2 years experience in a reporting role• Must have experience using Genesys, PowerBI/VBA/Programming and Macros (working with large data sets)• Availability: ASAP joiner is advantageMandatory...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINES JOB TITLE: SERVICE DESK ANALYST The purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives. Be responsible for primary user support and customer service: 1. Respond to queries from...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINES JOB TITLE: SERVICE DESK ANALYST The purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives. Be responsible for primary user support and customer service: 1. Respond to queries from...

About the RoleWe are seeking a highly skilled Business Analyst to join our team as a WFM Executive. In this role, you will be responsible for analyzing and improving business processes related to workforce management.Key Responsibilities:Analyze and prepare headcount and capacity planners for assigned processes.Prepare forecasts for volume, productivity, and...

Job Description Primary Responsibilities • Identify opportunities for the tower, business unit and process; create inference and analytics; provide recommendation for improvement; support execution through the use of 6 sigma methodology • Recommend improvement in the OE and PE framework that will direct to OE maturity •Implement and manage...

Job Description Primary Responsibilities • Identify opportunities for the tower, business unit and process; create inference and analytics; provide recommendation for improvement; support execution through the use of 6 sigma methodology • Recommend improvement in the OE and PE framework that will direct to OE maturity •Implement and manage...