WFM Executive

Job Description Workforce Management Executive Cebu City Roles & Responsibilities - Should be capable of handling client escalations. - Preparing monthly reports for individual accounts. - Validate production and non-production hiring and/or internal movements. - Analysis of scheduling outputs and recommend changes whenever necessary. - Coordinate with...

Job DescriptionWorkforce Management ExecutiveCebu CityRoles & Responsibilities- Should be capable of handling client escalations.- Preparing monthly reports for individual accounts.- Validate production and non-production hiring and/or internal movements.- Analysis of scheduling outputs and recommend changes whenever necessary.- Coordinate with internal and...

PRINCIPAL RESPONSIBILITIES:• Prepare and maintain headcount and capacity planners for processes assigned.• Preparing forecasts for volume, productivity and shrinkage• Preparing monthly reports for individual accounts• Validate production and non-production hiring and/or internal movements.• Analysis of scheduling outputs and recommend changes...

About YouYou are an experienced Workforce Management (WFM) professional with a proven track record in leading high-performing teams. With a strong background in cost management, sales support, and process standardization, you are well-equipped to drive success in this critical leadership role at Neksjob Corporation.Your Key Strengths- Proven leadership...

Visage Executive Search is hiring an experienced IEX Scheduling Expert to join our workforce management team. As a key member of our team, you will be responsible for developing and implementing effective scheduling strategies using IEX tool.The ideal candidate will have a strong background in supervisory or managerial roles in WFM and experience with IEX...

Work Arrangement: Work onsite in Cebu CityShift Schedule | Restdays: Rotational (24/7) Schedule | No fixed day offRequirements:> At least 2 years completed in College> At least 2-4 years of workforce management experience> Preferred has WFM tools knowledge; knowledge in service adherence models> Intermediate to Advanced Excel...

Key skills Workforce Management Microsoft Excel WFM tools Service adherence models PIONEERING ACCOUNT Position: Workforce Management Executive Nature of Account: Airlines, Travel Type of Support: WFM - Support Functions Work arrangement: Work onsite daily Site assignment: Cebu City Salary: up to 35K Shift Schedule: Rotational (24/7) Schedule | No fixed day...

QUALIFICATIONS:• 3+ years of supervisory/managerial experience in WFM• Experience with Scheduling in IEX tool is required• Preferably with Insurance Domain experience• Willing to relocate and work onsite in Iloilo site

Job Description:OverviewVisage Executive Search is seeking a highly skilled Assistant Manager/Deputy Manager Workforce to join our team. As a key member of our workforce management team, you will be responsible for overseeing the daily operations of our workforce.ResponsibilitiesSupervise and manage a team of workforce professionalsDevelop and implement...

Key skills Workforce Management Microsoft Excel WFM tools Service adherence models PIONEERING ACCOUNT Position: Workforce Management Executive Nature of Account: Airlines, Travel Type of Support: WFM - Support Functions Work arrangement: Work onsite daily Site assignment: Cebu City Salary: up to 35K Shift Schedule: Rotational (24/7) Schedule | No fixed day...

We are looking for a dedicated and experienced Workforce Operations Manager to join our team at Visage Executive Search. In this role, you will be responsible for leading our workforce management team and developing effective strategies to drive business success.The ideal candidate will have a proven track record of managing teams and implementing successful...

Sr. Executive HR @WNS drives hiring for WFM Manager, overseeing WFM MIS/Reports and employee applications.Key Qualifications:Completed at least 2nd year college levelMinimum 3 years experience in supervisory or managerial roleAmenable to work onsite in EastwoodExcellent skills in capacity planning, scheduling, real-time management, and reporting...

Support & Escalation Management: Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution. Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports. Collaborate with the Workforce Management (WFM) team to...

Support & Escalation Management: Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution. Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports. Collaborate with the Workforce Management (WFM) team to...

JOB DESCRIPTION ---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- : - Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. - Functions as 1st level of escalation in terms of reporting...

Responsibilities:- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. - Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of reports. Provides input to WFM team in terms of conceptualizing intraday reports that drive efficiency...

- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans.- Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of reports. Provides input to WFM team in terms of conceptualizing intraday reports that drive efficiency to the team and...

JOB DESCRIPTION ---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- : - Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. - Functions as 1st level of escalation in terms of reporting...

JOB DESCRIPTION---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. Functions as 1st level of escalation in terms of reporting inquiries or...

JOB DESCRIPTION ---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. Functions as 1st level of escalation in terms of reporting inquiries or...