WFM Executive

Job Description Workforce Management Executive Cebu City Roles & Responsibilities - Should be capable of handling client escalations. - Preparing monthly reports for individual accounts. - Validate production and non-production hiring and/or internal movements. - Analysis of scheduling outputs and recommend changes whenever necessary. - Coordinate with...

Job DescriptionWorkforce Management ExecutiveCebu CityRoles & Responsibilities- Should be capable of handling client escalations.- Preparing monthly reports for individual accounts.- Validate production and non-production hiring and/or internal movements.- Analysis of scheduling outputs and recommend changes whenever necessary.- Coordinate with internal and...

PRINCIPAL RESPONSIBILITIES:• Prepare and maintain headcount and capacity planners for processes assigned.• Preparing forecasts for volume, productivity and shrinkage• Preparing monthly reports for individual accounts• Validate production and non-production hiring and/or internal movements.• Analysis of scheduling outputs and recommend changes...

Work Arrangement: Work onsite in Cebu CityShift Schedule | Restdays: Rotational (24/7) Schedule | No fixed day offRequirements:> At least 2 years completed in College> At least 2-4 years of workforce management experience> Preferred has WFM tools knowledge; knowledge in service adherence models> Intermediate to Advanced Excel...

Key skills Workforce Management Microsoft Excel WFM tools Service adherence models PIONEERING ACCOUNT Position: Workforce Management Executive Nature of Account: Airlines, Travel Type of Support: WFM - Support Functions Work arrangement: Work onsite daily Site assignment: Cebu City Salary: up to 35K Shift Schedule: Rotational (24/7) Schedule | No fixed day...

Key skills Workforce Management Microsoft Excel WFM tools Service adherence models PIONEERING ACCOUNT Position: Workforce Management Executive Nature of Account: Airlines, Travel Type of Support: WFM - Support Functions Work arrangement: Work onsite daily Site assignment: Cebu City Salary: up to 35K Shift Schedule: Rotational (24/7) Schedule | No fixed day...

QUALIFICATIONS:• 3+ years of supervisory/managerial experience in WFM• Experience with Scheduling in IEX tool is required• Preferably with Insurance Domain experience• Willing to relocate and work onsite in Iloilo site

Job Description:">BEST CAREERS AND OPPORTUNITIES is seeking a highly skilled Workforce Management Executive to join our team. The successful candidate will be responsible for overseeing the daily operations of our workforce management function, ensuring seamless execution of business strategies.">Main Responsibilities:">Managing client relationships and...

Support & Escalation Management: Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution. Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports. Collaborate with the Workforce Management (WFM) team to...

Support & Escalation Management: Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution. Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports. Collaborate with the Workforce Management (WFM) team to...

Key ResponsibilitiesAct as the primary point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports.Collaborate with the Workforce Management (WFM) team to conceptualize...

JOB DESCRIPTION ---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- : - Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. - Functions as 1st level of escalation in terms of reporting...

Job DescriptionThe Workforce Management (WFM) team at Neksjob Corporation is seeking a highly skilled Intraday Analyst Team Lead to join our dynamic team. This key role will be responsible for leading the Intraday Analyst team and ensuring seamless execution of real-time action plans.Main Responsibilities:Lead the Intraday Analyst team in resolving misses in...

Responsibilities:- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. - Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of reports. Provides input to WFM team in terms of conceptualizing intraday reports that drive efficiency...

- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans.- Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of reports. Provides input to WFM team in terms of conceptualizing intraday reports that drive efficiency to the team and...

JOB DESCRIPTION ---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- : - Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. - Functions as 1st level of escalation in terms of reporting...

Key skillsWorkforce ManagementMicrosoft ExcelWFM toolsService adherence modelsPIONEERING ACCOUNTPosition: Workforce Management ExecutiveNature of Account: Airlines, TravelType of Support: WFM - Support FunctionsWork arrangement: Work onsite dailySite assignment: Cebu CitySalary: up to 35KShift Schedule: Rotational (24/7) Schedule | No fixed day offStart...

JOB DESCRIPTION---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. Functions as 1st level of escalation in terms of reporting inquiries or...

JOB DESCRIPTION ---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. Functions as 1st level of escalation in terms of reporting inquiries or...

JOB DESCRIPTION---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---:- Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans.- Functions as 1st level of escalation in terms of reporting inquiries or...