Communication Systems Specialist
6 days ago
HawodTech Solutions is a leading provider of Unified Communications solutions. We are currently seeking a skilled Communication Systems Specialist to join our team.
As a key member of our Global Telephony Platform project, you will be responsible for executing daily tasks related to Cisco Telephony/UC operations and maintenance.
You will participate in the rollout of Unified Communications solutions across offices globally and execute daily tasks including Incident Management, Problem Management, and Request Fulfilment ITIL processes.
In addition, you will support implementation and integration of Unified Communications solutions and create and update operational documentation.
We are looking for a candidate with practical knowledge of Cisco Unified Communications and experience with Cisco UC, CCNA/CCNP Collaboration certifications or equivalent level of skills and experience.
The ideal candidate should also have experience with VoIP protocols and UC systems integration methods, familiarity with UC network architecture, and understanding of network switching and routing as related to Unified Communications and Voice over IP networks, including SIP protocol suite.
A minimum of 2 years of experience in a similar role and good spoken and written English skills are also required.
Skills Required:The ideal candidate should possess the following skills:
- Operations
- Protocol
- Incident Management
- Routing
- Support
- ITIL
- Architecture
- Integration
- Documentation
- Maintenance
- English
- Management
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