Human Resources Strategic Partner

4 days ago


Manila, National Capital Region, Philippines Gratitude Philippines Full time

Company Overview

Gratitude Philippines is a dynamic organization dedicated to delivering exceptional human resources services. We are seeking a seasoned professional to join our team as a Senior HR Business Analyst Lead.

Job Description

The Senior HR Business Analyst Lead will play a crucial role in managing HR service delivery, ensuring alignment with business and HR strategic objectives. This position serves as the primary connection between HR and local employees across all DTEs, acting as a liaison to HR functions and service organizations.

Key Responsibilities

  • Design and implement local employee engagement and recognition programs
  • Provide mobility services, plan and deliver training, coaching, mentoring, and supervision
  • Adapt, communicate, and implement the strategic direction of operations to ensure adherence to global policies and processes
  • Define the operational framework for GU delivery of People Service process support based on defined Business and HR Strategy
  • Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through efficient use of human resources, technology, and maximization of workforce
  • Provide feedback and input for improvement of all programs, processes, and policies, driving consistent, standardized, and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions, and Records & Document Management
  • Work with GU CoE Interlock process owners to improve end-to-end HR delivery processes
  • Ensure integration of GU People Services team with Cross Business Service Delivery team and Field HR within GU

Requirements

To be successful in this role, you must have:

  • Minimum of 3 years of relevant HR Generalist and Strategic Business Partnering experience with strong stakeholder management
  • HR experience handling BPO accounts
  • Excellent Communications skills
  • Ability to work in Mandaluyong but also open to visiting sites Alabang, Mandaluyong, Taguig, and QC


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