Strategic Business Growth Officer

3 days ago

Pasay, National Capital Region, Philippines beBeeDevelopment Full time ₱368,000 - ₱428,000
Business Development Specialist

Seeking a Business Development Specialist to oversee, optimise and manage business systems and tech stack, primarily using Go High Level.

Key Responsibilities
  • Operational Excellence:
  • Establish and maintain automated workflows and pipelines for lead nurturing, onboarding, task assignments, and follow-ups.
  • Document and refine standard operating procedures (SOPs) to ensure consistency across departments.
  • Manage client invoicing cycles, ensuring accurate and timely issuance and follow-up of all invoices.
  • Maintain oversight of client and contractor agreements, ensuring contracts are up to date, correctly stored, and in line with business policies.
  • Team & Project Coordination:
  • Utilise tools like ClickUp and Slack to ensure all team members are aligned and accountable for their deliverables.
  • Monitor timelines, assign tasks, and flag any issues or blockers that could affect service delivery or project deadlines.
  • Lead internal process improvement initiatives across the business.
  • Cross-Functional Collaboration:
  • Collaborate closely with the Client Manager to improve and streamline the client journey and support processes.
  • Support the Marketing Assistant in linking campaigns with backend automations, email funnels, lead management, and lead capture processes.
  • Coordinate with the HR Team Lead to ensure internal operations align with VA workflows and team needs.
Client Experience Oversight
  • Continuously improve the client onboarding and management process through automation and streamlined touchpoints.
  • Ensure all client-facing systems are user-friendly, branded, and regularly updated.
  • Proactively identify inefficiencies, risks, or gaps and implement preventative solutions.

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