Client Experience Specialist

7 days ago


Tanauan, Calabarzon, Philippines beBeeCriminalDefense Full time $45,000 - $60,000

About the Role

You'll be at the forefront of delivering exceptional client experiences, guiding clients from initial contact to a formal consultation with our legal experts.

Key Responsibilities
  • Create Lasting Impressions: Represent the organization with warmth and professionalism.
  • Handle Client Calls: Manage incoming calls from prospective clients, answering their questions with clarity, providing guidance, and scheduling consultations with our attorneys.
  • Own the Client Journey: Partner with internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience.

About Us:

We're a leading criminal defense firm dedicated to redefining what's possible in the industry. Our team combines bold strategy with cutting-edge technology to deliver outstanding results for our clients.

What We Offer:

  • A dynamic work environment that values organization, empathy, and passion for making a difference.
  • Opportunities to grow professionally and contribute to a groundbreaking mission.
  • The chance to work remotely, with high-quality equipment and reliable connectivity.

Requirements:

  • Proven sales experience in a call center environment is essential.
  • Excellent English communication skills, both written and verbal.
  • A reliable laptop or PC, high-quality headset, and high-speed internet with a backup connection.


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