Customer Experience Specialist

3 days ago


Quezon City, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full time
About Us:
Talent Outsourcing Channel Solutions is a leading provider of financial services solutions.
We are committed to delivering exceptional customer experiences and building long-lasting relationships with our clients.

Job Summary:
We are seeking a highly motivated and results-driven customer service representative to join our team.
The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.

Key Responsibilities:
- Respond to client inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to achieve business objectives
- Participate in ongoing training and development programs to improve skills and knowledge
- Contribute to a positive and supportive work environment

Requirements:
- High school diploma or equivalent
- Excellent English communication skills
- Prior call center experience preferred but not required
- Ability to work onsite
- Willingness to learn and adapt to new processes and systems

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