Compliance & Security Expert

1 day ago

Mabalacat, Central Luzon, Philippines beBeeCompliance Full time ₱960,000 - ₱1,680,000

Secure Messaging Specialist

The company Sinch is a leading provider of customer communications solutions. Their Customer Communications Cloud enables businesses to deliver engaging customer experiences through mobile messaging, voice, and email.

As a Compliance & Monitoring Specialist at Sinch, you will play a crucial role in ensuring the security and integrity of customer interactions.

Key responsibilities include:

  • Monitoring and approving live message content for customers to prevent fraudulent activity
  • Detecting and reporting suspicious behavior and taking appropriate actions to block accounts
  • Staying up-to-date on compliance regulations and best practices to ensure seamless execution
  • Collaborating with cross-functional teams to educate customers on secure messaging practices

Requirements:

  • English is your primary language
  • At least 1 year of experience providing live chat customer support for a software/SaaS platform
  • Exceptional attention to detail and ability to work autonomously
  • Strong critical thinking, communication, and problem-solving skills
  • Ability to learn new software platforms quickly

Benefits:

  • Opportunity to work with a cutting-edge technology company
  • Chance to develop expertise in secure messaging and compliance
  • Collaborative and dynamic work environment

How to Apply:

If you are passionate about securing customer interactions and possess the necessary skills and qualifications, please consider this exciting opportunity.

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