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HR Administrator Regional HR Services

2 months ago

Taguig Manila, Philippines Willis Towers Watson Full time

The Role

Client Focus

  • Perform day-to-day HR Services operations pertaining to Tier 2 Regional HR Services and Tier 1 country specific proceses
  • Ensure adherence to identified service level standards and metrics
  • Administer ServiceCentral resolutions based on assigned access and other HR systems-related support
  • Assists with maintaining accurate employee records including associate personal files
  • Participate in ad hoc projects pertains to Human Resources and/or office-wide issues

Teamwork

  • Follow the defined processes in HR Services
  • Participate in process efficiency, monitoring of workload and the implementation of continuous improvement projects
  • Identify the potential for better team efficiencies and collaborate with the leader on their implementation

Integrity

  • Responsible for keeping employee data accuracy and privacy
  • Facilitate correct data entry for the new hires and keep the data records for the existing employees and putting the changes to the HRIS

Respect

  • Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas
  • Enrich the processes and the value added services for the internal customer

Excellence

  • Facilitate professional excellence through quality delivery of HR Services tasks, expertise in the process mapping and the process designing

The Requirements

  • Bachelor s Degree or equivalent in human resources, business or related field preferred
  • Strong written and verbal communication skills.
  • Ability to plan and prioritise workload.
  • Ability to use own initiative but work under instruction as required.
  • Ability to work as part of a team and alone with a can do attitude.
  • Maintain good working relationships with colleagues across HR.
  • Ability to provide a high standards of customer care.
  • Methodical and organised approach.
  • Quick Learner and self-motivated.
  • Flexible and Adaptable to Changes.
  • Working knowledge of Excel and Word will be preferred.
  • Willing to be assigned on rotating shift.
  • Japanese language skills required (N3 N1) JLPT passer highly preferred

WTW is an Equal Opportunity Employer

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