Client Service Admin I
3 weeks ago
Job Details:
Client Service Admin I
Eastwood Libis, Quezon City (Onsite)
Training Period:
The training will take place from Monday to Friday, 6 AM to 3 PM PST
Regular Work Schedule:
Post-training, the working hours will be from Monday to Thursday 8 AM to 5 PM PST Friday, 7 AM to 4 PM.
Selection Procedure:
The recruitment process involves two assessments, followed by a final interview with the client.
Responsibilities:
- Handle incoming client requests for dental benefits.
- Handle fax requests in the fax request program.
- Communicate with clients according to department specifications.
- Meet department production guidelines.
- Adhere to quality assurance guidelines.
- Coping with job stress, getting along with customers and co-workers, accepting criticism, staying alert while on duty.
- A bachelor's degree from a four-year college or university; or a minimum of 3 years related experience and/or training; or an equivalent combination of education and experience.
- Ability to read and interpret documents such as procedure manuals. Ability to write simple correspondence.
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Knowledge of personal computers in a Windows environment.
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