Collections Specialist
3 weeks ago
BGC Taguig
Qualifications:
- Bachelor's Degree
- Knowledge in excel and Collections system
- Has working experience in banking/financial industry
- Proactive
- Meticulous and accuracy in work quality
- Able to multi task
- Good inter personal skills in interacting with internal and external customers& stakeholders
- Manage agency performance and productivity
- Meet performance target as per assigned portfolio
- Manage all agency operations related matter, including endorsement, enquiries, waiver, setoff, charge-off
- Manage customer complaints until resolution
- Manage agency controls and due diligence to ensure agency is in compliance
- Manage partners and stakeholders on day to day function
- Generate reports on the overall agency performance of the assigned portfolio
- Execute assigned collections strategies
- Submission of all deliverables on time
- Undertake any other duties and responsibilities as assigned by Management from time to time
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