Collections Specialist

3 weeks ago


Metro Manila NCR, Philippines Cobden and Carter International Inc Full time
ENTRY - ASSOCIATE LEVELWork set-up: Hybrid - 3x onsite, 2x WFH
BGC Taguig

Qualifications:
  • Bachelor's Degree
  • Knowledge in excel and Collections system
  • Has working experience in banking/financial industry
  • Proactive
  • Meticulous and accuracy in work quality
  • Able to multi task
  • Good inter personal skills in interacting with internal and external customers& stakeholders
Responsibilities:
  • Manage agency performance and productivity
  • Meet performance target as per assigned portfolio
  • Manage all agency operations related matter, including endorsement, enquiries, waiver, setoff, charge-off
  • Manage customer complaints until resolution
  • Manage agency controls and due diligence to ensure agency is in compliance
  • Manage partners and stakeholders on day to day function
  • Generate reports on the overall agency performance of the assigned portfolio
  • Execute assigned collections strategies
  • Submission of all deliverables on time
  • Undertake any other duties and responsibilities as assigned by Management from time to time

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