Accounts Receivable Specialist
3 weeks ago
The Accounts Receivable Specialist will play a critical role in managing the company's receivables process, including invoicing customers, processing payments, and resolving outstanding balances. The ideal candidate will have strong analytical skills, excellent communication abilities, and a customer-focused approach.
Key Responsibilities:
- Invoicing and Billing:
- Generate and send invoices to customers in a timely and accurate manner.
- Verify billing information, including pricing, terms, and discounts.
- Maintain billing records and documentation for audit purposes.
- Payment Processing:
- Record and reconcile customer payments received via various methods, such as checks, credit cards, and electronic transfers.
- Apply payments to customer accounts and ensure proper allocation.
- Investigate and resolve discrepancies or issues related to payments.
- Collections:
- Monitor accounts receivable aging reports and follow up with customers on overdue invoices.
- Communicate with customers via phone, email, or mail to resolve outstanding balances and ensure timely payment.
- Escalate delinquent accounts to management as necessary.
- Customer Relations:
- Provide excellent customer service and maintain positive relationships with customers.
- Address customer inquiries and resolve billing disputes or discrepancies in a timely and professional manner.
- Collaborate with sales and customer service teams to address customer needs and concerns.
- Reporting and Analysis:
- Prepare and analyze accounts receivable aging reports and other financial reports.
- Identify trends, patterns, and potential risks related to accounts receivable.
- Provide insights and recommendations to improve receivables management processes.
- Bachelor's degree in accounting, finance, or related field preferred.
- Minimum of 1-2 years of experience in accounts receivable or related role.
- Proficiency in accounting software and Microsoft Excel.
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
- Experience with collections and customer service preferred.
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