Collections Representative CSR
3 weeks ago
• Support Account Resolution functional area as an entry level Account Resolution Specialist by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems
• Apply knowledge when communicating with delinquent customers
• Seek ways to improve quality customer experience by collecting and negotiating terms of repayment on outstanding account balances
• Perform routine transactional tasks, such as taking inbound calls and making outbound calls by utilizing either an auto dialer or direct dial system to determine reason for delinquency
• Receive direction from supervisors, and escalate questions and complex issues to Account Resolution individuals
• Interact with immediate Account Resolution team on basic Account Resolution related information, as well as internal and external customers
Required Qualifications:
• 6+ months of Account Resolution, customer contact, Customer Service, or Sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education
Desired Qualifications:
• Experience in Account Resolution, Collections, Customer Service Billing, or Sales experience in a Contact Center, BPO or Financial Services environment, or equivalent demonstrated through one or a combination of the following: work experience, training, education
• Experience in a voice process
• Completed 2nd year College Level (no back subjects)
• Flexible with work hours, schedule and arrangement
• Willing to work in Mc Kinley Hill, Taguig City
-
CSR Ortigas
3 weeks ago
Manila, Philippines Customer Service Representative Full timePOSITION: CSR (VOICE)EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experienceWORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE: Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differential-HMO coverage for employee upon Day 1 and...
-
Sales Representative
3 weeks ago
Bicol Region, Southern Tagalog, Metro Manila / NCR, Philippines Welding Industries of the Philippines, Inc. Full timeResponsible for organizing and executing sales and promotional programs of the company in his assigned area.Develops/opens and services customers.Conducts actual demonstrations how to use the product. Performs other duties that may be assigned by Assisatnt Sales and Marketing manager or Vice President.Assists in the delivery of stocks in coordination with...
-
Collections Representative CSR
3 weeks ago
Manila, Philippines Wells Fargo Full timeIn this role, you will: • Support Account Resolution functional area as an entry level Account Resolution Specialist by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems • Apply knowledge when communicating with delinquent customers • Seek ways to improve quality customer experience by...
-
Everyday Banking Representative CSR
3 weeks ago
Metro Manila / NCR, Philippines Wells Fargo Full timeIn this role, you will: • Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication • Perform routine tasks such as answering inquiries, resolving problems, and...
-
Credit and Collection Associate
3 weeks ago
Manila, Philippines TDT Powersteel Corporation Full timeCredit Investigation: · Ensures completeness of the client’s requirements submitted by the Sales Representatives. · Validates if the Sales Representatives do Personal Data Verification by checking the requirements in relation to place of business and branches or warehouse. · Assesses, analyzes and interprets client’s finances such as Financial...
-
Sagility Bridgetowne
3 weeks ago
Manila, Philippines Customer Service Representative Full timePOSITION: CSR (VOICE) EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experience WORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience. SALARY PACKAGE: Upon hire: 18k basic pay + 1k flex fund allowance Other benefits: -20% Night differential -HMO coverage for employee upon Day...
-
Credit and Collection Associate
3 weeks ago
Manila, Philippines TDT Powersteel Corporation Full timeCredit Investigation: · Ensures completeness of the client’s requirements submitted by the Sales Representatives. · Validates if the Sales Representatives do Personal Data Verification by checking the requirements in relation to place of business and branches or warehouse. · Assesses, analyzes and interprets client’s finances such as Financial...
-
Sagility Bridgetowne
3 weeks ago
Manila, Philippines Customer Service Representative Full timePOSITION: CSR (VOICE) EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experience WORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience. SALARY PACKAGE: Upon hire: 18k basic pay + 1k flex fund allowance Other benefits: -20% Night differential -HMO coverage for employee upon Day...
-
Accounting Clerk/Finance Department
3 weeks ago
Metro Manila / NCR, Philippines Sales Team Marketing Inc Full time- Accounts Receivable Management for the Major Accounts Group - Closely monitors and updates customer's deductions in accounts for collection. - Coordinates and verifies with Sales regarding the nature of deductions made by customers- Coordinates with customers and Sales Representatives on short payments and adjustments- Records, maintains, and reports...
-
CSR Agent
4 weeks ago
Manila, Philippines Alpha Century Consultancy Inc. Full timeResponsibilities:-Address customer inquiries and complaints: This involves actively listening to customers, understanding their issues, and providing prompt and accurate resolutions through various channels like email and live chat.-Maintain a positive and professional demeanor: Customer service representatives are often the first point of contact for...
-
Sales Representative
2 weeks ago
Central Luzon Area, Philippines Nippon Paint (Coatings) Philippines, Inc. Full time1. Establishes, develops and maintains professional relationships with current customers and prospective customers in the assigned geographic territory to generate new business for the organization. 2. Ensures healthy sales growth and collection through strategic use of different tools, Pro Connect, ACT, Field Force and other available system. 3. Conducts...
-
Sales Representative
2 weeks ago
Central Luzon Area, Philippines Nippon Paint (Coatings) Philippines, Inc. Full time1. Establishes, develops and maintains professional relationships with current customers and prospective customers in the assigned geographic territory to generate new business for the organization. 2. Ensures healthy sales growth and collection through strategic use of different tools, Pro Connect, ACT, Field Force and other available system. 3. Conducts...
-
Call Center Representative
4 weeks ago
Manila, Philippines Neksjob Philippines Full timeAs a Call Center Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.Your day-to-day in a nutshell• Answering incoming calls from customers• Resolving customer inquiries/requests• Developing and...
-
Metro Manila / NCR, Philippines Microsourcing Philippines Inc Full timeJOB SUMMARY: This position is responsible for generating and reviewing billing and processing claims within the billing software (Brightree). The expectation of this position is to provide a first-class service experience, with every patient/or physician interaction.ESSENTIAL DUTIES AND RESPONSIBILITIES:Responsible for all company related billing and...
-
Call Center Representative
3 weeks ago
Manila, Philippines Neksjob Philippines Full timeAs a Call Center Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands. Your day-to-day in a nutshell • Answering incoming calls from customers • Resolving customer inquiries/requests • Developing...
-
Call Center Representative
3 weeks ago
Manila, Philippines Neksjob Philippines Full timeAs a Call Center Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands. Your day-to-day in a nutshell • Answering incoming calls from customers • Resolving customer inquiries/requests • Developing...
-
Customer Service Supervisor 1
3 weeks ago
Taguig, Manila, Philippines Willis Towers Watson Full timeThe RoleProvide role model leadership for Customer Service Representatives Ensure schedules are communicated and performed accordingly by CSRsEnsure established practices and work processes, tools and methodologies are being utilizedCoordinate staffing with various Service Center Managers Assist in training and developing associates in the Customer Service...
-
Sales Representative-Auto Refinish
2 weeks ago
Philippines, Bulacan, Central Luzon Nippon Paint Coatings Philippines Full timeEstablishes, develops and maintains professional relationships with current customers and prospective customers in the assigned geographic territory to generate new business for the organization. Ensures healthy sales growth and collection through strategic use of different tools, Pro Connect, ACT, Field Force and other available system. Conducts product...
-
Sales Representative
2 weeks ago
NCR Area, Philippines Nippon Paint (Coatings) Philippines, Inc. Full time1. Establishes, develops and maintains professional relationships with current customers and prospective customers in the assigned geographic territory to generate new business for the organization. 2. Ensures healthy sales growth and collection through strategic use of different tools, Pro Connect, ACT, Field Force and other available system. 3. Conducts...
-
Sales Representative
2 weeks ago
NCR Area, Philippines Nippon Paint (Coatings) Philippines, Inc. Full time1. Establishes, develops and maintains professional relationships with current customers and prospective customers in the assigned geographic territory to generate new business for the organization. 2. Ensures healthy sales growth and collection through strategic use of different tools, Pro Connect, ACT, Field Force and other available system. 3. Conducts...