Technical Support Administrator

L4 SUPPORT ADMIN – Enterprise Integration; Middleware SupportManage team ticket queue and resolve in timely manner. Hands on experience in password management, application configuration. Develop and maintain accurate technical and user documentation. Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary....

Provides direction, supervision, and leadership to member of the IT Support TeamResponsible in assigning and prioritizing work, setting expectation, promoting goals and priorities, and performance managementOverseas IT support to Operations and ensures excellent service to all internal or external customersProvides expert technical support , training, and...

The Operator Support Administrator are trained to process the incoming calls effectively by using exceptional institutional knowledge that enables them to ask probing questions if the callers do not have sufficient information. Operators must stay calm in highly stressful situations and be knowledgeable of emergency procedures.The Operator Support team is...

Description:Responsible for drafting sales-related proposals and technical documents, overseeing salessupport functions including managing, analyzing and overseeing CRM, routing and approval ofdocuments, generation of reports and handling all administrative duties. This role will alsocommunicate sales projects to Marketing, evaluating and seeing through the...

Required Qualifications.3 yrs. or more in a customer facing role working with enterprise Workspace clients5 yrs. or more direct experience working in a technical role (engineering, support, technical consulting)Excellent verbal and written communication skills to create documentation (docs, sheets) and be able to use terminology to suit customer and...

Job DescriptionPrimary Responsibilities Semi-front-end group, composed of technical skilled people, attending on-line and off-line transfers from Level 1 SupportProvide remote support for incidents and requests in support of the distributed end user devices (desktops, laptops, mobiles, and laboratory equipment)Able to spend more time than Level 1, and use...

The purpose of the Administrative Support role is to ensure the smooth and efficient operation of the organization by providing comprehensive administrative assistance across various departments. This role plays a crucial part in facilitating day-to-day activities, managing essential processes, and supporting teams to achieve their goals effectively....

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are recruiting for a Technical Support Analyst who will be part of our Global Technical Support team based in Manila. This team is...

Identifying hardware and software solutions.Collect customer requests and dataProvide technical support to customers via phone, online, chat, and email.Conduct basic troubleshooting using questionnaires to find out the level of support neededCreate tickets for Level 2 supportAt least have knowledge in Oracle and MacintoshSupport and assist Network Engineer...

Job DescriptionThe successful candidate will be responsible for supporting and maintaining the desktop computing environment for the company's offices in Manila and for remote users across the region.This includes troubleshooting, configuring and repairing computer hardware, printers, software, network connectivity and operating systems.The successful...

• Install and configure computer hardware, software and printer, etc.• Repair and replace equipment if necessary.• Respond in a timely manner to service issues and request.• Providing technical support accross the company.• Setup of accounts, email etc. for new users

Install and configure computer hardware, software and printer, etc. Repair and replace equipment if necessary. Respond in a timely manner to service issues and request. Providing technical support accross the company. Setup of accounts, email etc. for new users

Work Setup: REMOTE (MUST BE RESIDING IN THE PHILIPPINES)Duties and Responsibilities:Technical Support and Maintenance:Set up new PCs and printers, ensuring they adhere to organizational standardsRenew SSL/TLS certificates, monitor expiry dates, and apply renewals to secure websites and server applicationsManage VPN renewals to ensure continuous secure remote...

Are you ready to embark on an exciting journey in the world of technical support Metacom is looking for dynamic individuals to join our team as Technical Support Representatives in Davao. If you have a passion for problem-solving, excellent communication skills, and at least 1 year of BPO experience, we want to hear from you!Your Key ResponsibilitiesProvide...

DescriptionJob Title: Technical Support SpecialistWorking Hours: Full-time, Mondays - Fridays, TBDLocation: RemotePay Rate: $1200 - $2000/monthAbout The RoleWe are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and...

Reporting directly to the Service Delivery Managerand indirectly to the Service Unit Head, the roleholder will work within the MIS team to providetechnical leadership on operational support for theJAKA group. The Lead Technical Support oversees several keyfunctions within the IT Service Delivery Team,enabling the delivery of high-quality service to end-users...

Full Job DescriptionYou serve as a Technical Support Analyst part of the Technical Support Team, who are responsible for production support. This may involve diagnosing and fixing problems with the systems, analyzing system performance and availability, and driving to incident resolution. Proactive troubleshooting initiatives: the focus is on prevention...

Why N-ableIT doesn't get better than this! N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...

Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics around the world.The Technical Support Associate documents complaints and inquiries on product distributed by...

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution...