IT Technical Support

Identifying hardware and software solutions.Collect customer requests and dataProvide technical support to customers via phone, online, chat, and email.Conduct basic troubleshooting using questionnaires to find out the level of support neededCreate tickets for Level 2 supportAt least have knowledge in Oracle and MacintoshSupport and assist Network Engineer...

• Install and configure computer hardware, software and printer, etc.• Repair and replace equipment if necessary.• Respond in a timely manner to service issues and request.• Providing technical support accross the company.• Setup of accounts, email etc. for new users

Are you ready to embark on an exciting journey in the world of technical support Metacom is looking for dynamic individuals to join our team as Technical Support Representatives in Davao. If you have a passion for problem-solving, excellent communication skills, and at least 1 year of BPO experience, we want to hear from you!Your Key ResponsibilitiesProvide...

DescriptionJob Title: Technical Support SpecialistWorking Hours: Full-time, Mondays - Fridays, TBDLocation: RemotePay Rate: $1200 - $2000/monthAbout The RoleWe are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and...

Reporting directly to the Service Delivery Managerand indirectly to the Service Unit Head, the roleholder will work within the MIS team to providetechnical leadership on operational support for theJAKA group. The Lead Technical Support oversees several keyfunctions within the IT Service Delivery Team,enabling the delivery of high-quality service to end-users...

Full Job DescriptionYou serve as a Technical Support Analyst part of the Technical Support Team, who are responsible for production support. This may involve diagnosing and fixing problems with the systems, analyzing system performance and availability, and driving to incident resolution. Proactive troubleshooting initiatives: the focus is on prevention...

Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics around the world.The Technical Support Associate documents complaints and inquiries on product distributed by...

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are recruiting for a Technical Support Analyst who will be part of our Global Technical Support team based in Manila. This team is...

Responsibilities Provide first-level technical support to users of HRIS and MYXfinancials systems via phone, email, or chat. Diagnose and troubleshoot system-related issues, ensuring timely resolution and user satisfaction. Collaborate with internal teams, including developers and product specialists, to escalate and resolve complex technical problems....

Provides direction, supervision, and leadership to member of the IT Support TeamResponsible in assigning and prioritizing work, setting expectation, promoting goals and priorities, and performance managementOverseas IT support to Operations and ensures excellent service to all internal or external customersProvides expert technical support , training, and...

Schedule: Night ShiftWork set-up: Hybrid (3x/week onsite)Location: Paranaque City Job Description:This position mostly works behind the scenes, but may need to join a client call to guide/support a technical aspect of an implementation. This position will analyze data, preparing spreadsheets for data imports, mapping data to other systems, supporting a web...

A SENIOR TECHNICAL Support 1 is generally assigned for the upkeep of the companys asset deployed in different areas across the country via on-site and remote implementations. The Technical Support 1 shall be analytical and sufficiently trained in every aspect of the job. They are expected to deliver concise reports and outputs.Roles And Responsibilities...

About NovaSourceNovaSource Power Services is the new service partner for renewables asset owners ready to fuel smart growth. As an O&M-focused company with 20 years of operating experience, NovaSource has the global reach and strategic capabilities to achieve our clients' renewables goals around the world.To serve our clients, we invest into our people. On...

We are seeking a highly organized and detail-oriented Project Manager and Technical Writer to join our dynamic PMO team. The candidate will play a crucial role in supporting clients and executive management by managing projects, generating sales and technical documentation, and various administrative tasks. The ideal candidate will possess excellent...

Job DescriptionPrimary Responsibilities Semi-front-end group, composed of technical skilled people, attending on-line and off-line transfers from Level 1 SupportProvide remote support for incidents and requests in support of the distributed end user devices (desktops, laptops, mobiles, and laboratory equipment)Able to spend more time than Level 1, and use...

Required Qualifications.3 yrs. or more in a customer facing role working with enterprise Workspace clients5 yrs. or more direct experience working in a technical role (engineering, support, technical consulting)Excellent verbal and written communication skills to create documentation (docs, sheets) and be able to use terminology to suit customer and...

Job DescriptionThe successful candidate will be responsible for supporting and maintaining the desktop computing environment for the company's offices in Manila and for remote users across the region.This includes troubleshooting, configuring and repairing computer hardware, printers, software, network connectivity and operating systems.The successful...

As a Technical Support Representative, you will play a crucial role in assisting customers with their technical inquiries and issues. Responsibilities include diagnosing and troubleshooting hardware and software problems, providing timely and effective solutions, and ensuring customer satisfaction. Strong communication skills and a passion for...

Job Details:22k Salary OfferHybrid SetupWith HMOWith a 20k Signing bonus! Job Requirements: Strong understanding of API integration, with hands-on experience in API troubleshooting and problem resolution. Proficiency in HTML, CSS, and JavaScript to effectively analyze and address customer issues related to web technologies. Minimum 1-2 years of proven...