Customer Service Representative

2 weeks ago

Cebu City, Philippines Staff Outsourcing Solutions Full time

Customer SStaff Outsourcing Solutions is currently looking for:

CUSTOMER SERVICE REPRESENTATIVES-VOICE (onsite assignment, graveyard shift)

Accounts: Healthcare (Insurance), eCommerce, Retail

Qualifications:
* Preferably with at least 6 months of CSR experience
* Excellent verbal and written English Communication Skills
* Average Typing Speed of 45-50 WPM
* Knowledge of e-Commerce and Retailing is a plus
* Excellent and able to Multi-task on the following: Answering email inquiries, Able to do Inbound Calls, Able to do Outbound Calls for Callbacks
* Fast learner & highly trainable with good analytical skills
* Team player and able to work with less supervision
* Knowledge using Microsoft Excel Files
* Good problem solver & has a Positive attitude
* Must be willing to work graveyard shifts, weekends, and holidays
* Well-organized, Responsible, and Initiative
* Independent with positive work ethic and passion to succeed
* Willing to start immediately



Why apply with us?
* Competitive salary and may be determined and is negotiable based on your qualifications
* Equipped with the latest technologies
* Monthly Incentive Rewards on successful orders and Attendance Productivity
* Offers Full-time employment and Career Growth
* Easily accessible from almost any part of the Metro Cebu area.
* One (1) Day Application Process Only
* Service Incentive Leaves Upon Regularization
* Attendance Productivity Incentives
* Additional Hazard Pay within Qualifying Hours
* Stable Job with Salary Appraisals
* Holiday and Night Differential Premium Pay Rates
* Job Promotion is highly possible... if YOU have the drive.
* HMO/Health Insurance
* Work-Life Balance
* Free Pre-hiring Medical Laboratories
* Free Coffee

Sound Connection Philippines, Inc./Staff Outsourcing Solutions, is an offshoring and outsourcing solutions provider based in Cebu. We enable foreign businesses to reduce costs, increase flexibility, and extend their global output by providing the most efficient ways we deliver our services. Our unique approach with dedication and commitment effectively removes the stress and conflict that would normally exist in businesses that are consistently keeping up with today's global demands.

Sound Connection/Staff Outsourcing Solutions firmly believes in being transparent to its clients to apply effective ways to deliver results that extends your global reach. The variety of services we offer that targets specific market segment makes us a reliable and a long-term solid partner to our clients. The opportunities we provide enabled us to serve several business organizations ranging from small start-ups to mid-size multinationals. With the core competencies of our professional workforce with excellent proficiency in English and flexible services, Sound Connection Philippines is the right partner as an offshore and BPO solutions provider.

Overview:
Sound Connection specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expanding reach on their operations globally, meet the increasing demand and provide quality solutions around the world. The unique services we cater to our client's needs adapt to their specific needs. Sound Connection has been flexible in offering services to different foreign business organizations, from small and medium-sized businesses to large multinational corporations.

"Sound Connection is proud to be an Equal Opportunity Employer. Sound Connection does not tolerate discrimination on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity, or any other basis covered by Labor Law of the Philippines."

Location: 7F MDCT Building, Leyte Loop, Cebu Business Park, Mabolo Cebu City
For those interested, respond to this post with your updated resumes and contact details for a possible preliminary screening and interview scheduling.

Walk-in applicants are welcome to drop by our office from 10:30 AM until 7:00 PM, Monday to Friday only. Bring a copy of your updated resume & valid ID

*Note: To be fair to all job seekers, we adopted a ‘first come first serve’ policy on our HR staff and recruitment administration. Please be advised that we may temporarily halt our recruitment process without further notice from the date of this advertisement.ervice Representative (START ASAP / Onsite) ( CEBU CITY)

  • Customer Service Representative Position Open

    6 days ago

    Davao City, Davao, Philippines 530 Customer Solutions Full time

    Are you a driven and customer-focused individual looking for a new challenge? Do you have what it takes to deliver exceptional results in a fast-paced environment? If so, we'd love to hear from you! At 530 Customer Solutions, we're seeking a talented Customer Service & Sales Representative to join our team.About the PositionThis role requires a strong...

  • Customer Service Representative

    2 weeks ago

    Quezon City, Philippines Topserve Service Solutions, Inc. Full time

    Qualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...

  • Customer Service Representative

    2 weeks ago

    Quezon City, Philippines Topserve Service Solutions, Inc. Full time

    Qualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full time

    Qualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...

  • Customer Service Representative

    3 weeks ago

    Cebu City, Philippines STACKph Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (CSR). The ideal candidate will provide outstanding service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience with our products and services.

  • Customer Service Representative

    3 weeks ago

    Cebu City, Philippines STACKph Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (CSR). The ideal candidate will provide outstanding service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience with our products and services.

  • Customer Service Representative

    3 weeks ago

    Cebu City, Philippines STACKph Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (CSR). The ideal candidate will provide outstanding service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience with our products and services.

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines XtendOps Full time

    At XtendOps, we are seeking a skilled Customer Service Representative to join our team. This role will be responsible for managing customer inquiries and complaints, processing orders and modifications, and escalating complaints across various communication channels.As a Customer Service Representative, you will be the front line of support for our clients...

  • Customer Service Representative

    2 weeks ago

    Cebu, Philippines XtendOps Philippines Full time

    Location: 11th Floor i3 Building IT Park Cebu City Company: XtendOps Philippines Job Type: Onsite Full-Time Job Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and...

  • Customer Service Representative

    4 weeks ago

    Cebu City, Philippines GDV Full time

    Location: Cebu CityJob Type: Full-TimeSalary: Php 20,000 up to 24,000Start Date: February 26, 2025About Us:We are committed to delivering top-notch service to our customers and providing them with the best experience possible. We are seeking a friendly, motivated, and reliable Customer Service Representative to join our team and contribute to our mission of...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines XtendOps Philippines Full time

    Location: 11th Floor i3 Building IT Park Cebu CityCompany: XtendOps PhilippinesJob Type: Onsite Full-TimeJob Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and support....

  • Customer Service Representative

    2 weeks ago

    Cebu, Philippines XtendOps Philippines Full time

    Location: 11th Floor i3 Building IT Park Cebu City Company: XtendOps Philippines Job Type: Onsite Full-Time Job Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and...

  • Customer Service Representative

    2 weeks ago

    cebu, Philippines Lexie Staffing Full time

    We are seeking a friendly and motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services. Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely...

  • Customer Service Representative

    2 weeks ago

    cebu, Philippines Lexie Staffing Full time

    We are seeking a friendly and motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services. Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely...

  • Customer Service Representative

    4 weeks ago

    Cebu, Philippines GDV Full time

    Location: Cebu City Job Type: Full-Time Salary: Php 20,000 up to 24,000 Start Date: February 26, 2025 About Us: We are committed to delivering top-notch service to our customers and providing them with the best experience possible. We are seeking a friendly, motivated, and reliable Customer Service Representative to join our team and contribute to our...

  • Customer Service Representative

    4 days ago

    Cebu City, Central Visayas, Philippines Teradyne Philippines, Ltd. - Cebu Full time

    About the RoleThis is an exciting opportunity for a Customer Service Representative to provide technical support to customers, working closely with internal teams to resolve issues and improve customer satisfaction.Responsibilities:Provide technical assistance to customers via phone, email, or chat.Work with cross-functional teams to resolve complex customer...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines GDV Full time

    Location: Cebu CityJob Type: Full-TimeSalary: Php 20,000 up to 24,000Start Date: February 26, 2025About Us:We are committed to delivering top-notch service to our customers and providing them with the best experience possible. We are seeking a friendly, motivated, and reliable Customer Service Representative to join our team and contribute to our mission of...

  • Customer Service Representatives

    2 weeks ago

    Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full time

    Customer Service Representatives Location: Cebu CityQualifications:- College Graduate -With or Without BPO Experience -Excellent Communication Skills -Amendable to work Onsite and on Shifting schedule-Can start ASAP Apply Now

  • Customer Service Representative

    1 week ago

    Cebu City, Central Visayas, Philippines GDV Full time

    Location: Cebu CityJob Type: Full-TimeSalary: Php 20,000 up to 24,000Start Date: February 26, 2025About Us:We are committed to delivering top-notch service to our customers and providing them with the best experience possible. We are seeking a friendly, motivated, and reliable Customer Service Representative to join our team and contribute to our mission of...

  • Customer Service Representative

    4 days ago

    Cebu City, Central Visayas, Philippines ETeam Full time

    Greetings Trinity. is hiring for Customer Service Representative (CSR) Position.Salary: Up to 24,000Location: Within Cebu CityQualifications: · High School, Senior High School, or College Graduate · With CSR experience (at least 1 year) · Good to Excellent Communication: English Verbal & Written · Willing to work on-site (within Cebu City)