Customer Service Representative

1 hour ago

Cebu, Philippines Venture Smarter Full time

The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition. As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media. Head on over to search on Google for “Venture Smarter” then go to our Career page from the homepage – if you dare to aspire for better in your career **** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for. Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email. If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. **** Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you’ll know we’re the place to be. What the job entails: • Answer incoming calls and emails from customers and respond to their questions and concerns • Provide information about our products and services, such as features, benefits, pricing, and availability • Process orders, payments, refunds, and returns, and update customer records accordingly • Resolve customer issues and complaints or escalate them to the appropriate department or manager • Collect and record customer feedback and suggestions and share them with the relevant teams • Maintain a high level of customer satisfaction and loyalty and follow up with customers when necessary • Collaborate with other customer service representatives and teams to ensure consistent and quality service delivery • Stay updated on our products and services, policies and procedures, and industry trends and best practices Job Requirements: • High school diploma or equivalent; bachelor's degree in a related field is a plus • Previous experience in customer service, sales, or a similar role, preferably in a tech or consulting industry • Excellent communication, interpersonal, and listening skills, with the ability to communicate effectively with diverse customers and stakeholders • Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk • Ability to work in a fast-paced, dynamic, and customer-oriented environment and adapt to changing needs and expectations • Ability to work independently and as part of a team and manage multiple tasks and priorities • Attention to detail, accuracy, and quality, with a problem-solving and customer-centric mindset

  • Customer Service Representative

    3 days ago

    Cebu City, Central Visayas, Philippines EXL Service Philippines Inc Full time ₱312,000 per year

    HIRING: Customer Service Representative (CSR)Cebu City (Onsite)Up to ₱26,000 + ₱20,000 Joining BonusBe part of a dynamic team where you'll handle billing support, answer inquiries, and provide technical assistance — all while enjoying career growth and a supportive work culture.SHS Graduates welcome2+ yrs BPO/Call Center experience (technical...

  • Customer Service Representative

    4 weeks ago

    Cebu, Philippines GDVStackph Full time

    Job Title: Customer Service Representative (CSR) Location: Cebu I.T. Park Salary: Up to Php 26,000 Job Description: We're hiring Customer Service Representatives (CSR) for a Pioneer Account in Cebu I.T. Park! If you're eager to start a career in customer service, this is a great opportunity to be part of an exciting new account. No prior experience is...

  • CSR - Customer Service Representative- Insurance Account

    3 days ago

    Cebu City P, Philippines EXL Service Philippines Inc Full time ₱21,000 - ₱24,000 per year

    HIRING: Customer Service Representative (CSR) – Insurance AccountLocation: Cebu City (Onsite)Compensation: Up to ₱24,000Join our growing team and build a rewarding career in the Insurance industry As a Customer Service Representative, you'll handle client inquiries, billing concerns, and account support while providing excellent customer care and...

  • Customer Service Representative

    5 days ago

    Cebu City, Central Visayas, Philippines The HIRD Corp. Full time ₱20,000 - ₱30,000 per year

    We are looking for enthusiastic and dedicated Customer Service Representatives to join our growing team Whether you're an experienced professional or just starting your career, we provide the training and support you need to succeed.As a Customer Service Representative, you will be the first point of contact for our clients, assisting them with inquiries,...

  • Customer Service Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Metacom Solutions Incorporated Full time ₱276,000 - ₱414,000 per year

    Job Title: Customer Service Representative Job Summary: The Customer Service Representative will serve as the primary point of contact for customers. This individual will assist with product/service inquiries, resolve issues, provide support, and ensure overall customer satisfaction. The role demands excellent communication skills, problem-solving abilities,...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines INTERCON MANPOWER SERVICES Full time ₱27,000 per year

    We're Hiring Customer Service Representatives – Financial Account (Cebu IT Park)Open for Newbies & TenuredNo Final Interview | Virtual Hiring ProcessPosition: Customer Service Representative – Financial AccountLocation: Cebu IT ParkSalary: Up to ₱27,000 package + Night Differential, Incentives, HMO, and BonusesResponsibilities:Assist customers with...

  • Customer Service Representative

    3 days ago

    Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱150,000 - ₱250,000 per year

    Nezda Technologies' Cebu-based BPO Partner is hiring for Customer Service Representative to start ASAP. Apply now and get hired via ONSITE ONE-DAY HIRING PROCESS.Designation: Customer Service Representative - Healthcare RepresentativeLocation: Cebu IT Park, Cebu CityWork Arrangement: ONSITE & NIGHT SHIFTStart Date: ASAPWhat we're looking for:At least HS...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines PMConsulting Full time ₱360,000 per year

    We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our pioneer account team. The CSR will be responsible for assisting customers with their needs. The ideal candidate must possess excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer...

  • Customer Service Representative

    3 weeks ago

    Cebu City, Philippines Venture Smarter Full time

    The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition. As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with...

  • Customer Service Representative

    5 days ago

    Cebu City P, Philippines Prime Manpower Resource Development Inc. Full time ₱345,600 per year

    Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer...