Operations Team Lead

Team Lead– Mortgage Servicing Operations Moder was founded in December 2020, with the mission to positively impact the financial health of companies in need by powering their in-house processes using top talent, workflow best practices, and progressive technology. We are a tech forward outsourcing company specializing in supporting the US mortgage,...

Team Lead– Mortgage Servicing Operations About Us Moder was founded in December 2020, with the mission to positively impact the financial health of companies in need by powering their in‑house processes using top talent, workflow best practices, and progressive technology. We are a tech forward outsourcing company specializing in supporting the US...

Team Lead– Mortgage Servicing OperationsAbout UsModer was founded in December 2020, with the mission to positively impact the financial health of companies in need by powering their in-house processes using top talent, workflow best practices, and progressive technology.We are a tech forward outsourcing company specializing in supporting the US mortgage,...

Position: Team LeadAccount: FinancialStart date: Sep 22Work arrangement: On-siteShift: Graveyard/ShiftingKey Qualifications:Completed at least 2nd year in college with no back subjects.Experience in Team lead role in contact center environment for at least 2 years is a MUSTBackground in Financial account in leadership role is a PLUSAmenable to start...

Operations Team LeadCebu City | Onsite | Shifting Schedule | Night ShiftLead with Purpose. Inspire Excellence.We're seeking a driven and experienced Team Leader to manage and empower a team of Customer Service Representatives for our Retail account. In this role, you'll oversee daily operations, coach and develop your team, and ensure top-notch service...

Work Setup: On-site (Cebu City) Shift: Shifting Schedules (24x7) Qualifications: > Completed at least 2 years in college (no back subjects) > At least 2 years of Team Lead/Supervisory recent experience in a Call Center/BPO operations > Managing team operations/production agents doing voice work (international account) > Excellent communication Skills >...

Overview Job Title: Team Lead Work Arrangement: 100% Onsite (Cebu City) Shift Schedule: Shifting Schedules (24x7 ops) Qualifications Finished at least 2 years in college without back subject/s At least 2+ years of experience as an Operations Team Lead / Operations Supervisor / Assistant Manager in any LOBs (preferably in sales or retail domain) Experience...

Work Setup: On-site (Cebu City) Shift: Shifting Schedules (24x7) Qualifications: > Completed at least 2nd year college completed (no back subjects) > At least 2 years of Team Lead/Supervisory recent experience in a Call Center/BPO operations > Managing team operations/production agents doing voice work (international account) > Excellent communication Skills...

Work Setup: On-site (Cebu City) Shift: Shifting Schedules (24x7) Qualifications: > College Degree or completed 2 years in college (no back subjects) > At least 2 years of Team Lead/Supervisory recent experience in a Call Center/BPO operations (voice, international) > Officially managing team operations, handling live production work > Excellent communication...

Primary Responsibilities:Leadership & Team ManagementLead, manage, and motivate a team to achieve operational and performance goals.Act as the primary point of contact between team members, management, and clients when necessary.Monitor individual and team performance to ensure productivity, quality, and efficiency standards are consistently met.Conduct...