
Operations Team Lead
21 hours ago
Position: Team Lead
Account: Financial
Start date: Sep 22
Work arrangement: On-site
Shift: Graveyard/Shifting
Key Qualifications:
- Completed at least 2nd year in college with no back subjects.
- Experience in Team lead role in contact center environment for at least 2 years is a MUST
- Background in Financial account in leadership role is a PLUS
- Amenable to start ASAP.
- Should be wiling to work on-site.
***Operations Supervisor is required to oversee the day-to-day operational activities of production teams reporting directly to him/her. This includes ensuring that the team delivers as per set expectations while maintaining the required quality standards and achieving business SLA's and KPI's while aiming for maximum efficiency and cost-effectiveness.***
Job Types: Full-time, Permanent
Pay: Up to Php45,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Application Question(s):
- Total BPO international voice experience:
- Total Team lead experience in BPO international voice set-up:
- Do you have any experience as a Team Lead handling financial account in BPO International set-up?
- Unemployed:
Experience:
- Team leader: 2 years (Required)
Language:
- English (Required)
Location:
- Cebu City (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
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