Operations Supervisor

Job Title: Operations SupervisorAs a vital member of our organization, the Operations Supervisor plays a crucial role in driving success. The primary objective is to formulate targets for individuals and teams while anticipating potential escalation and taking over calls when necessary.Key Responsibilities:Coaching & Feedback: Enhance agent performance...

Operations Supervisor – Retail AccountLocation: Cebu CityWork Setup: Onsite | Shifting Schedule | Night ShiftShape Success Through Strong LeadershipWe are seeking a skilled and driven Operations Supervisor to oversee a team of Customer Service Representatives in our Retail account. This role involves managing day-to-day performance, coaching and developing...

Job Summary: The Operations Supervisor is responsible for overseeing the day-to-day operations of the taxi service, ensuring smooth dispatching, driver compliance, and optimal service delivery. This role ensures that the fleet, drivers, and customer service teams work efficiently to meet company goals, provide excellent passenger experience, and maintain...

Overview Job Title: Team Lead Work Arrangement: 100% Onsite (Cebu City) Shift Schedule: Shifting Schedules (24x7 ops) Qualifications Finished at least 2 years in college without back subject/s At least 2+ years of experience as an Operations Team Lead / Operations Supervisor / Assistant Manager in any LOBs (preferably in sales or retail domain) ...

Job Description:Report directly to the Operations ManagerEnsure smooth retail operations (from demand planning to ensuring 100% fill rate) by helping the Sr. Operations Manager implement operational rules and systems, even periodically assessing, modifying, and improving these procedures.Ensure that all operational requirements (such as product requests,...

About the roleWe are seeking an experienced Supervisor, Operations to join our dynamic and growing team at ResultsCX in Lapu-Lapu City, Cebu. As a Supervisor, Operations, you will play a vital role in overseeing and leading our customer service team, ensuring we deliver exceptional support to our valued clients. This is a full-time position with...

Overview Job Description: Responsibilities Report directly to the Operations Manager. Ensure smooth retail operations (from demand planning to ensuring 100% fill rate) by helping the Sr. Operations Manager implement operational rules and systems, and periodically assessing, modifying, and improving these procedures. Ensure that all operational...

Overview Stark Asia Solutions Inc. On-site - Cebu • 3-5 Yrs Exp • Bachelor • Full-time Job Description We are looking for a results-driven Operations Team Supervisor with a solid background in handling international voice accounts within the BPO industry. The ideal candidate will have strong leadership skills, a passion for mentoring teams, and a...

Job TitleA supervisor role responsible for overseeing a support team in assessing and assigning cases, routing escalations, and resolving low-level single-touch cases.This person should have leadership background combined with customer service and minor technical expertise. A problem-solving attitude with an ability to motivate a team to achieve specific...

6 days ago Be among the first 25 applicants Company Description “At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate, but also support and inspire each other. Here, we own our work, have fun together, and make every day count.” The QIMA StoryAt QIMA, we are on a mission to offer our clients smart...