IT Service Desk Analyst

GLOBAL SERVICE DESK ANALYST (MANDARIN LANGUAGE) We’re on the lookout for a Global Service Desk Analyst who can bring both technical expertise and top-notch customer service to the team. In this role, you’ll be the go-to person for troubleshooting, ticket management, and team support — ensuring seamless IT service delivery across our global operations....

Role: Service Desk Specialist Job Description: Key Results Areas / Job Responsibilities (Describes the results for which the position has an on-going accountability. Accountabilities are statement of the important end results, which the job needs to achieve to justify its existence. Each accountability statement should relate to a single end result which...

Unleash Your Talents with Us! Hi there, our future IT Service Desk Engineer ! Happy to see YOU here. Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business such as Finance, Human Resources,...

Work Setup: On-site in Alabang, Muntinlupa Schedule: Shifting Schedules Requirements: > Bachelor's Degree > 4 years of team management experience handling technical / service desk clients or campaigns > Champion in Center of Excellence / Process Excellence / Operational Excellence > Process improvement and process framework creation: Experience in...

Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating...

Service Desk Team Lead (After Hours) | Hybrid First Focus Muntinlupa City, National Capital Region, Philippines Base pay range A$1,200,000.00/yr - A$1,560,000.00/yr Let's be honest. You've seen your share of chaos — users in panic mode, tickets multiplying like rabbits, and that one client who swears they "didn't touch anything." You stayed calm. You fixed...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

Overview Accountable for project managing transitions / implementations of business activity from CEVA Freight Forwarding Stations in various parts of the globe into the GBS Manila Shared Service Center. As part of the GBS Transition team, contribute to the development & documentation of standardized transition methodologies that enhance the customer...

Non-Negotiable Requirements Active Directory Active Directory Azure Microsoft 365 Qualifications - Education Bachelor’s degree in Computer Science, Computer Engineering, IT, or related field. Experience At least 1 year IT Help Desk experience (problem tracking, phone/voicemail consulting, etc.) Exposure to application setup, configuration, and maintenance...

Non-Negotiable Requirements Active Directory Active Directory Azure Microsoft 365 Qualifications - Education Bachelor’s degree in Computer Science, Computer Engineering, IT, or related field. Experience At least 1 year IT Help Desk experience (problem tracking, phone/voicemail consulting, etc.) Exposure to application setup, configuration, and...