
XTN-F674798 | GLOBAL SERVICE DESK ANALYST
1 day ago
GLOBAL SERVICE DESK ANALYST (MANDARIN LANGUAGE) We’re on the lookout for a Global Service Desk Analyst who can bring both technical expertise and top-notch customer service to the team. In this role, you’ll be the go-to person for troubleshooting, ticket management, and team support — ensuring seamless IT service delivery across our global operations. Responsibilities include: Provide first-level technical support by troubleshooting issues and managing service requests through ticketing systems (e.g., ServiceNow). Deliver excellent customer service by addressing inquiries in both Mandarin and English, ensuring clear communication and timely resolution. Collaborate with the team on process improvements, documentation, and knowledge sharing, including training or mentoring as needed. Requirements: 1–2 years of experience as a Service Desk Analyst (customer service) or Service Desk Technician (technical support) Proficiency in Mandarin and English (both oral and written) Strong technical proficiency with proven troubleshooting skills Knowledge of ticketing systems (e.g., ServiceNow) Excellent customer service and communication skills Ability to work effectively in a team-oriented environment Experience in training, mentoring, and knowledge sharing Strong documentation skills and attention to detail Willingness to work onsite Benefits: Health Insurance/HMO Enjoy unlimited MadMax Coffee Diverse learning & growth opportunities Accessible Cloud HR platform (Sprout) Above standard leaves #J-18808-Ljbffr
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GLOBAL SERVICE DESK ANALYST
3 weeks ago
Muntinlupa, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full timeMake your next big career move by applying as KMC Solutions' next GLOBAL SERVICE DESK ANALYST (MANDARIN LANGUAGE) On top of your salary, here are the exciting benefits you can look forward to: Health Insurance/HMO Diverse learning & growth opportunities Accessible Cloud HR platform (Sprout) Above standard leaves The main responsibilities of a GLOBAL SERVICE...
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Service Desk Analyst
3 weeks ago
Muntinlupa, Philippines Datacom Full timeDatacom Muntinlupa City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Service Desk Analyst role at Datacom Datacom Muntinlupa City, National Capital Region, Philippines Join to apply for the Service Desk Analyst role at Datacom Our PurposeHere at Datacom, we connect people and technology to solve...
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IT Service Desk Analyst
3 weeks ago
Muntinlupa, Philippines J-K Network Services Full timeCOMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally. Position: IT Service Desk Analyst Company Industry: BPO Work Location: Alabang, Muntinlupa City Work Schedule: Shifting schedule Salary: Php 30,000-40,000 Work Set Up: On-site JOB REQUIREMENTS: • College Graduate/Undergraduate are open to apply. • At least 1-year...
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XTN-9940111 | PROGRAM MANAGER
3 weeks ago
Muntinlupa, Philippines KMC Careers Full timeOverview KMC Careers – Muntinlupa City, National Capital Region, Philippines Join to apply for the XTN- | PROGRAM MANAGER role at KMC Careers . The position requires individuals who are independent, good interpersonal skills, agile, adaptable and has a curious mind to be creative in issue resolutions. Nippon Express Group is a global organization with...
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Italian Speaking
3 weeks ago
Muntinlupa, Philippines Dynamic Talent Solutions Full timeOn-site - Muntinlupa 1-3 Yrs Exp Bachelor Full-time Share Job Description We are seeking an exceptional Italian Speaking - SERVICE DESK professional to join our dynamic team in Bonifacio Global City, Taguig City, Metro Manila. This is a full-time position that offers you the opportunity to be part of a leading Information & Communication Technology company...
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IT Service Desk Engineer
3 weeks ago
Muntinlupa, Philippines Integrated OS Full timeOverview Unleash Your Talents with Us! Hi there, our future IT Service Desk Engineer! Happy to see YOU here. Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources,...
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Italian Bilingual Service Desk
3 weeks ago
Muntinlupa, Philippines Stark Asia Solutions Inc. Full timeOverview The Italian Bilingual Service Desk Specialist is responsible for delivering high-quality technical support to both Italian and English-speaking end-users, ensuring prompt resolution of IT incidents and service requests. This role involves diagnosing and troubleshooting hardware, software, and network issues, managing tickets through established IT...
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Senior IT Service Desk Engineer
3 weeks ago
Muntinlupa, Philippines Integrated OS Full timeIntegrated OS Muntinlupa City, National Capital Region, Philippines Overview Join to apply for the Senior IT Service Desk Engineer role at Integrated OS Here at Integrated OS, you'll be part of a team delivering exceptional offshoring services, bringing together skills from Finance, Human Resources, Information Technology, Customer Service, Marketing,...
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DRONE ANALYST
3 weeks ago
Muntinlupa, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full timeOverview Make your next big career move by applying as KMC Solutions’ next DRONE ANALYST. As a Drone Analyst, you will play a pivotal role in the digitalization and automation of large-scale solar project construction. Your primary task will be to analyze drone-captured imagery to track and report on the construction progress of solar installations. On top...
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IT Service Desk
4 days ago
Muntinlupa Central Post Office, Philippines J-K Network Manpower Services Full time ₱312,000 - ₱360,000 per yearCOMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services.Position: IT Service Desk Company Industry: BPO CompanyWork Location: Alabang MuntinlupaWork Schedule: Shifting ScheduleSalary: Php 26, ,000 Work Set-Up: Full OnsiteBenefits:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance...