Technical Support

1.Reporting directly to the Service Delivery Manager and indirectly to the Service Unit Head, the role holder will work within the MIS team to provide technical leadership on operational support for the JAKA group. 2. The Lead Technical Support oversees several key functions within the IT Service Delivery Team, enabling the delivery of high-quality service...

1.Reporting directly to the Service Delivery Manager and indirectly to the Service Unit Head, the role holder will work within the MIS team to provide technical leadership on operational support for the JAKA group. 2. The Lead Technical Support oversees several key functions within the IT Service Delivery Team, enabling the delivery of high-quality service...

Join the Future of Fintech as a Support Technical Lead at Etrading Software! Etrading Software is seeking a Support Technical Lead to join our mission in shaping the fintech future. Our community prioritizes diversity, innovation, and your distinctive contribution, providing an environment where work-life balance and well-being are paramount. Why Choose...

1.Reporting directly to the Service Delivery Managerand indirectly to the Service Unit Head, the roleholder will work within the MIS team to providetechnical leadership on operational support for theJAKA group. 2. The Lead Technical Support oversees several keyfunctions within the IT Service Delivery Team,enabling the delivery of high-quality service to...

Join the Future of Fintech as a Support Technical Lead at Etrading Software! Etrading Software is seeking a Support Technical Lead to join our mission in shaping the fintech future. Our community prioritizes diversity, innovation, and your distinctive contribution, providing an environment where work-life balance and well-being are paramount. Why Choose...

Primary Job Responsibilities: As an integral member of the Operations team, your primary job responsibilities as Level 1 & 2 Technical Support are:  1. Participate in weekly team huddles 2. Being the first point of contact by responding to support emails and answering incoming support calls. 3. Provide a high level of customer service to both Internal and...

Primary Job Responsibilities: As an integral member of the Operations team, your primary job responsibilities as Level 1 & 2 Technical Support are:  1. Participate in weekly team huddles 2. Being the first point of contact by responding to support emails and answering incoming support calls. 3. Provide a high level of customer service to both Internal and...

Technical support representatives assist clients settle technical problems associated with a product or service. Their duties include responding to user problems and offering solutions for technical goods and services. Tech support representatives work in a call center.

Technical support representatives assist clients settle technical problems associated with a product or service. Their duties include responding to user problems and offering solutions for technical goods and services. Tech support representatives work in a call center.

Technical support representatives assist clients settle technical problems associated with a product or service. Their duties include responding to user problems and offering solutions for technical goods and services. Tech support representatives work in a call center.

Job Descriptions 1. Provide first level support through diagnosing or troubleshooting problems and implementing corrective action either remotely; 2. Following the SLA, isolate issues, identify and follow the proper escalation path for issues beyond the scope of support; 3. Using the ticketing tool, log all updates and troubleshooting procedures performed...

Responsibilities: • Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems. • Handle live site incidents for Support, from report to resolution. • Troubleshoot technical issues with external customers. • Send alerts to internal and external users through Braze upon confirmed outage. • Track unresolved issues...

Technical/Customer Support Advisors provide customer service and technical support to customers using Conversica’s software application. Customer Support Advisors communicate professionally and with empathy to understand customer needs, find helpful solutions to fix challenges, and leverage their knowledge with Conversica to deliver an outstanding support...

Responsibilities: • Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems. • Handle live site incidents for Support, from report to resolution. • Troubleshoot technical issues with external customers. • Send alerts to internal and external users through Braze upon confirmed outage. • Track unresolved issues...

The Technical Support Engineer provides technical support and/or solutions to our valued clients. He/She performs troubleshooting of solar panel batteries and/or inverter malfunction and delivers solutions to the client's satisfaction. He/She promptly answer calls, chats and emails ensuring that all client concerns are attended to in no time.

The Technical Support Engineer provides technical support and/or solutions to our valued clients. He/She performs troubleshooting of solar panel batteries and/or inverter malfunction and delivers solutions to the client's satisfaction. He/She promptly answer calls, chats and emails ensuring that all client concerns are attended to in no time.

Technical/Customer Support Advisors provide customer service and technical support to customers using Conversica’s software application. Customer Support Advisors communicate professionally and with empathy to understand customer needs, find helpful solutions to fix challenges, and leverage their knowledge with Conversica to deliver an outstanding support...

Qualifications:-Bachelor's degree in Electronics Engineering, Computer Engineering, or a related field.-Strong understanding of technical concepts and ability to communicate them effectively to both technical and non-technical audiences.-Excellent problem-solving skills and ability to think critically under pressure.-Outstanding interpersonal and...

As a Technical Support Representative, you will play a crucial role in assisting customers with their technical inquiries and issues. Responsibilities include diagnosing and troubleshooting hardware and software problems, providing timely and effective solutions, and ensuring customer satisfaction. Strong communication skills and a passion for...

Responsibilities: Responsible for technical administration of corporate Google applications Provide technical support. Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions. Create and maintain thorough documentation related to administrative configurations,...