L1 L2 Technical Support

Primary Job Responsibilities: As an integral member of the Operations team, your primary job responsibilities as Level 1 & 2 Technical Support are:  1. Participate in weekly team huddles 2. Being the first point of contact by responding to support emails and answering incoming support calls. 3. Provide a high level of customer service to both Internal and...

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a shared service of integrated suppliers of offshore operations, well-service technology, and engineering solutions in more than 20 countries. Our reputable client is looking for IT - Business Applications well-versed in service desk L1 to L2 support in a shared...

1.Reporting directly to the Service Delivery Manager and indirectly to the Service Unit Head, the role holder will work within the MIS team to provide technical leadership on operational support for the JAKA group. 2. The Lead Technical Support oversees several key functions within the IT Service Delivery Team, enabling the delivery of high-quality service...

1.Reporting directly to the Service Delivery Manager and indirectly to the Service Unit Head, the role holder will work within the MIS team to provide technical leadership on operational support for the JAKA group. 2. The Lead Technical Support oversees several key functions within the IT Service Delivery Team, enabling the delivery of high-quality service...

1.Reporting directly to the Service Delivery Managerand indirectly to the Service Unit Head, the roleholder will work within the MIS team to providetechnical leadership on operational support for theJAKA group. 2. The Lead Technical Support oversees several keyfunctions within the IT Service Delivery Team,enabling the delivery of high-quality service to...

Join the Future of Fintech as a Support Technical Lead at Etrading Software! Etrading Software is seeking a Support Technical Lead to join our mission in shaping the fintech future. Our community prioritizes diversity, innovation, and your distinctive contribution, providing an environment where work-life balance and well-being are paramount. Why Choose...

IT Support Specialist (L2)The IT Support Specialist will be responsible for maintaining IT operations and infrastructure and providing support to end users as needed. This is to work hybrid (2x a week onsite) - day shift.The key points of responsibility are: • Provide helpdesk and end user support to Client's employees, including education on applications,...

Join the Future of Fintech as a Support Technical Lead at Etrading Software! Etrading Software is seeking a Support Technical Lead to join our mission in shaping the fintech future. Our community prioritizes diversity, innovation, and your distinctive contribution, providing an environment where work-life balance and well-being are paramount. Why Choose...

Technical support representatives assist clients settle technical problems associated with a product or service. Their duties include responding to user problems and offering solutions for technical goods and services. Tech support representatives work in a call center.

Technical support representatives assist clients settle technical problems associated with a product or service. Their duties include responding to user problems and offering solutions for technical goods and services. Tech support representatives work in a call center.

Technical support representatives assist clients settle technical problems associated with a product or service. Their duties include responding to user problems and offering solutions for technical goods and services. Tech support representatives work in a call center.

oles and ResponsibilitiesInstalling, configurating and maintaining relevant applications being used within the organization Fine-tuning of configuration of application settings for optimal performance Applying OS/security patches and upgrades on a regular basis, and upgrade administrative tools and utilitiesAnalyzing processes, technologies, and vendors...

oles and Responsibilities Installing, configurating and maintaining relevant applications being used within the organization Fine-tuning of configuration of application settings for optimal performance Applying OS/security patches and upgrades on a regular basis, and upgrade administrative tools and utilities Analyzing processes, technologies, and...

We are currently hiring for Technical Support Representatives to be based in Makati.Qualifications:- Must have at least 1 year relevant work experience- Open to College Graduates- Amenable to work on a hybrid setup and can do shifting schedule

We are currently hiring for Technical Support Representatives to be based in Makati. Qualifications: - Must have at least 1 year relevant work experience - Open to College Graduates - Amenable to work on a hybrid setup and can do shifting schedule

oles and Responsibilities Installing, configurating and maintaining relevant applications being used within the organization Fine-tuning of configuration of application settings for optimal performance Applying OS/security patches and upgrades on a regular basis, and upgrade administrative tools and utilities Analyzing processes, technologies, and...

We are currently hiring for Technical Support Representatives to be based in Makati. Qualifications: - Must have at least 1 year relevant work experience - Open to College Graduates - Amenable to work on a hybrid setup and can do shifting schedule

Job Descriptions 1. Provide first level support through diagnosing or troubleshooting problems and implementing corrective action either remotely; 2. Following the SLA, isolate issues, identify and follow the proper escalation path for issues beyond the scope of support; 3. Using the ticketing tool, log all updates and troubleshooting procedures performed...

Job Descriptions 1. Provide first level support through diagnosing or troubleshooting problems and implementing corrective action either remotely; 2. Following the SLA, isolate issues, identify and follow the proper escalation path for issues beyond the scope of support; 3. Using the ticketing tool, log all updates and troubleshooting procedures performed...

-Diagnose and troubleshoot network connectivity issues - level 2 issues -Planning and implementing network infrastructure projects and technology initiatives based on the customer or business requirements -Performing routine network optimization to ensure efficient data flow -Maintaining network configurations, identifying vulnerabilities, and ensure the...