Front Office Supervisor

Are you an experienced Front Office professional with a strong background in Travel & Tours coordination, Online Travel Agencies (OTAs), and POS operations? We are looking for a Front Office Supervisor who is not just great with guests, but also understands the business side of hospitality—from handling OTA bookings to coordinating guest tours and...

The Front Office Supervisor oversees the daily operations of the front desk, ensuring efficient guest check-in and check-out processes, handling guest concerns, and supervising front office staff. This role is essential in maintaining high service standards and providing guests with a seamless and memorable experience.

The Front Office Supervisor oversees the daily operations of the front desk, ensuring efficient guest check-in and check-out processes, handling guest concerns, and supervising front office staff. This role is essential in maintaining high service standards and providing guests with a seamless and memorable experience.

We’re seeking a skilled and friendly Front Office Executive to join our team You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle...

We’re seeking a skilled and friendly Front Office Executive to join our team You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle...

A front office manager oversees the front desk operations, manages staff, and ensures customer service. They are responsible for creating a smooth experience for visitors and guests.ResponsibilitiesCustomer service: Ensure timely and accurate customer serviceTeam management: Recruit, train, roster, and evaluate front office staffHandling complaints: Handle...

Responsible for  speedy and accurate checking in and out of the guests ensuring details are documented in guest folio and front office system; knowledge of products and services; maintains and updates guests history in the database; collaboration with housekeeping, maintenance, and F & B department; and manage complaints.

QUALIFICATIONS:Bachelor's degree, preferably BS Tourism/Hospitality Management or related field.2-3 years of experience in Front Office or Customer Service.Tech SavvyStrong organizational skills, with the ability to multitask and prioritize competing demands.Ability to work in a fast-paced environment and remain calm under pressure.Excellent written and...

Guest ServicesGreet guests warmly upon arrival and provide a friendly, professional first impression.Assist with check-in and check-out procedures efficiently.Handle guest inquiries, concerns, and requests promptly and professionally.Provide information about hotel services, facilities, local attractions, and travel directions.Coordinate with housekeeping...

Responsibilities Ensure operations of the resort in all aspects flow and run effortlessly. They will be tasked and responsible for completing jobs such as maintenance, light groundskeeping, customer service, light housekeeping, front desk/ administrative services, and other resort functions and tasks.