Client Success Manager

6 days ago


Makati City, Philippines ALPS TECHNOLOGIES Full time

CLIENT SUCCESS MANAGER (CSM) — ALPS TECHNOLOGIES
At ALPS Technologies, we grow success through long-term partnerships. As a Client Success Manager (CSM), you’ll lead our Client Success team, manage key accounts, and ensure clients achieve lasting value from our solutions.

What You’ll Do:
Lead and mentor Client Success Officers.
Build and maintain strong relationships with key accounts.
Drive retention, renewals, and account growth.
Oversee onboarding, training, and quarterly reviews.
Handle client escalations and ensure quick resolutions.
Track client satisfaction and usage metrics.

What You Bring:
Bachelor’s in IT, Business, or related field (Master’s a plus).
5+ years in client success/account management.
Strong leadership and relationship-building skills.
ITSM tool experience (Freshservice a plus).
Certifications (ITIL, CSM, etc.) are an advantage.

Perks & Rewards:
Competitive salary + incentives.
Commission on renewals and expansions.
Certification sponsorship and career growth.

Lead the team that helps our clients thrive long after implementation.


  • Client Success

    2 weeks ago


    Makati City, National Capital Region, Philippines Alps Technologies Full time ₱30,000 - ₱40,000 per year

    CLIENT SUCCESS OFFICER (CSx) — ALPS TECHNOLOGIESAt ALPS Technologies, we turn every project into a success story. As a CSx Officer, you'll be the client's trusted partner — blending the care of customer service with the drive of sales. You'll guide onboarding, provide training, conduct quarterly visits, uncover new opportunities, and ensure issues are...


  • Makati City, National Capital Region, Philippines beBeeRelationship Full time ₱720,000 - ₱960,000

    Job DescriptionWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing organization, you will be responsible for developing and maintaining strong relationships with clients and assistants. Your primary goal will be to ensure client satisfaction and success with our products and services.You will be...


  • Quezon City, National Capital Region, Philippines Fusion CX Full time ₱1,200,000 - ₱3,600,000 per year

    Company DescriptionAt Fusion CX, we revolutionize customer experience by blending innovative technology and human connection. Our AI-driven tools and analytics empower our team to understand and anticipate customer needs while our dedicated professionals ensure that every interaction is meaningful and memorable. We deliver unparalleled service excellence,...


  • Mandaluyong City, National Capital Region, Philippines beBeeClientSuccess Full time ₱1,800,000 - ₱2,500,000

    Job SummaryWe are seeking a highly skilled and organized Account Manager to join our team. As the primary point of contact for existing clients, you will play a pivotal role in client success and internal operations.About the RoleThis is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has strong...


  • Makati City, National Capital Region, Philippines Propelrr Full time ₱800,000 - ₱1,200,000 per year

    Full Time OnsiteJob DescriptionAs a Client Success Associate (CSA), your role focuses on optimizing lead generation systems and building strong client relationships to drive sales conversions.Build and optimize lead generation systems and processes to increase lead-to-sales conversion;Generate leads and build relationships by identifying and targeting...


  • Cebu City, Central Visayas, Philippines OpsArmy Full time $104,000 - $130,878 per year

    We are seeking a seasoned Customer Success Manager with strong technical project management experience to lead two high-impact enterprise customer implementations. These projects involve deep integrations and complex workflows, requiring a leader who can manage large-scale deliverables while maintaining strong client relationships and cross-functional...


  • Cebu City, Central Visayas, Philippines OpsArmy Careers Full time $70,000 - $120,000 per year

    We are seeking a seasoned Customer Success Manager with strong technical project management experience to lead two high-impact enterprise customer implementations. These projects involve deep integrations and complex workflows, requiring a leader who can manage large-scale deliverables while maintaining strong client relationships and cross-functional...


  • Tarlac City, Central Luzon, Philippines beBeeClientSuccess Full time ₱900,000 - ₱1,200,000

    Job OverviewWe are seeking a skilled Client Success Manager to lead our support team in delivering exceptional client service and driving operational excellence.Key Responsibilities:Lead and motivate a high-performing support team to achieve outstanding customer experiences.Manage escalations, monitor performance, and foster a collaborative culture to ensure...


  • Quezon City, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱1,500,000 - ₱2,000,000

    We are seeking a highly skilled and dedicated professional to fill the role of Customer Success Advocate.Job DescriptionThe ideal candidate will possess excellent communication skills, both written and verbal. They will be responsible for serving as the primary point of contact for clients, ensuring their satisfaction and success. This includes onboarding...

  • Client Success

    5 days ago


    Mandaue City, Central Visayas, Philippines Access Care Proactive Health Full time ₱180,000 - ₱240,000 per year

    We are a global company establishing a new entity in the Philippines, and we're looking for talented individuals who are eager to grow with us.Department: Client Success / OperationsLocation: Onsite – Cabancalan, Mandaue City, Philippines (preferred Cebu base)Reports To: Director of Corporate AccountsAbout the RoleJoin a fast-growing global company...